Screen lock in Moto G3 not working, what is the problem?

[AC Question]

screen lock in moto g3 not working

When screen is locked automatically or manually after that when i Swipe for pattern lock it does not works. It looks that it is hanged. But when anybody calls me i can receive calls and after that when i swipe to pattern lock it works. what is the problem is it software related aur touch related?

 

[belodion]

Re: screen lock in moto g3 not working

Try it in Safe Mode.

 

[Javier P]

Re: screen lock in moto g3 not working

Welcome to the forums. When did this problem start to happen? Have you recently installed or updated any app? You could try booting into safe to find out if there's a conflict with a third party app. Tell us how it goes.