Screen lock not working

[FD Hussain]

Security Settings

Hey. I have a lg g4 and i am facing the screen lock issue whenever i change swipe to any other lock the error appears lock screen settings stopped and not even my security settings working whenever i opened error appears com.android.stopped. Please suggest me what should i do to solve this problem.

 

[B. Diddy]

Welcome to Android Central! Does this happen in Safe Mode as well? https://support.t-mobile.com/docs/DOC-28997

 

[rexbaumgartner]

Re: Security Settings

Hey. I have a lg g4 and i am facing the screen lock issue whenever i change swipe to any other lock the error appears lock screen settings stopped and not even my security settings working whenever i opened error appears com.android.stopped. Please suggest me what should i do to solve this problem.

Had any luck yet, I have the exact same thing going on and it's making me crazy! No problem until I updated to Android 6.0

Let us know if you stumbled onto the fix!

 

[rexbaumgartner]

Welcome to Android Central! Does this happen in Safe Mode as well? https://support.t-mobile.com/docs/DOC-28997

I am having the same issue and I tried safe mode. There is no different outcome, still unable to set screen lock and only swipe is active. Also, one General > Security, I get an error message if I attempt to open Security settings.

 

[B. Diddy]

If it's happening in Safe Mode, then it sounds like a problem with the firmware. Which carrier are you on? If it's Verizon, you could use their Repair Assistant to reinstall the firmware.