Screen moving by itself and glitches

[mlbyanks11]

Hey folks,

I am having this strange problem with the screen on my razr maxx just randomly glitching..its a brand new device just got it a few days ago...when i mean is..I click on a certain app..lets say amazon mobile..and it opens up something else..and no i dont have it rooted or have any whacky settings which enable it...and then it just spazes out..when i was checking my email just now..and went to go delete it..it just randomly started clicking things i didn't even touch..and going up and down the list of my emails by itself..i go to the home screen..it just randomly opens up apps..its so annoying..now idk if its just while plugged in charging..because I saw some other forums that when its plugged in via wall charger..it has these spasms...any idea or clue people?..thanks again..

 

[carracerz14]

Probably hardware issue. You can try a factory reset and see if it will help. Doubt it though. Happened to me on my Droid x. Call Verizon and get a replacement. Though you say you just got it so if you're still within your 14 days take it back to the store and get a brand new one so you don't have to get a like new device.

Sent from my RAZR MAXXIMUS

 

[mlbyanks11]

Nah I'd rather not re download all over again all my stuff... I'll ride it out thanks

Sent from my DROID RAZR using Android Central Forums

 

[carracerz14]

Then don't complain

Sent from my RAZR MAXXIMUS

 

[B. Diddy]

Get a replacement while you can. You might think you can ride it out for now, but this is probably a sign that other things will go wrong. If you wait too long, then it'll be harder to get a free replacement.

 

[mlbyanks11]

Okay I'll complain all I want it's a free country.. And it's brand new...I already went through enough in switching devices or what have you..

Sent from my DROID RAZR using Android Central Forums

 

[carracerz14]

All I'm saying is if you don't want to take the advice to of how to fix your issue then you might as well not even speak up.

The issue is only going to get worse. If it's brand new then that means you are likely still in your 14 day period and can just take it to the store. After that you can only get like new devices.
I'm not too sure why you would want a brand new phone that doesn't function correctly.
Sent from my RAZR MAXXIMUS

 

[mlbyanks11]

Well it does work fine otherwise it's probably a software glitch

Sent from my DROID RAZR using Android Central Forums

 

[B. Diddy]

Something like that typically isn't software, although if it were, a factory data reset would be a good idea, as previously suggested. It sounds like the sensors might be going a little haywire. Save yourself later troubles--get a replacement now.

 

[carracerz14]

Like I said, I had that issue in my x. It isn't software. I suggested a reset just so everything is covered. Just because everything else is working fine doesn't mean it can't be hardware. There are a million different things that could cause a hardware issue

Sent from my RAZR MAXXIMUS

 

[bradenfontaine]

Then don't complain

Sent from my RAZR MAXXIMUS

Have to agree. ALSO I'm a firm believer that a "like new" replacement can be better than a brand spanking new device.

sent from the fingers of a madman
BradenFontaine@gmail.com

 

[carracerz14]

Have to agree. ALSO I'm a firm believer that a "like new" replacement can be better than a brand spanking new device.

sent from the fingers of a madman
BradenFontaine@gmail.com

Yeah I agree with that, although most users are turned off by the idea of getting a refurbished device like they are entitled to a new device for their old device.
That being said my replacements have always worked better than the phone I was replacing it with:thumbup:

Sent from my RAZR MAXXIMUS

 

[bradenfontaine]

Think about it like this your replacement has gone through a rigorous test the brand new one did not...

sent from the fingers of a madman
BradenFontaine@gmail.com

 

[Eclipse2K]

Think about it like this your replacement has gone through a rigorous test the brand new one did not...

sent from the fingers of a madman
BradenFontaine@gmail.com

And you believe this? I've gotten replacements with blown ear speakers and I've also seen threads about phones falling apart on arrival. These phones don't go through the tests that Verizon claims or at least some don't.

But to the original poster, don't come here and complain about the advice that's been given to you. I understand your frustration, but did you come here expecting one of us to magically solve your issue? I may have missed it but how old is the device? Within 30 days you can take it back for a new one. Sure you would start from scratch but you'll end up getting so annoyed that you'll switch anyway.

Sent from my DROID RAZR MAXX using Tapatalk 2

 

[bradenfontaine]

I believe In the boogy man too...

sent from the fingers of a madman
BradenFontaine@gmail.com

 

[mlbyanks11]

That's a load of crap I've gone through numerous replacements... I don't believe that they go through tests thoroughly enough cuz refurbished phones sucks.. I've been through my share and plenty of them... And plus it's a free country it wasn't a complaint I was just seeing if anyone had a similar problem that's all

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[mlbyanks11]

And fyi its 14 days on vzw

Sent from my DROID RAZR using Android Central Forums

 

[carracerz14]

What are you, 12?
I'm saying that all the replacements I have gotten have worked perfectly. Better than having a screen glitch. And if you don't like the way but works, call and get a new one before you waste time setting everything up. It's not that big of a deal.

Sent from my RAZR MAXXIMUS

 

[mlbyanks11]

I hard whipped anyway so ill see how it goes from there

Sent from my DROID RAZR using Android Central Forums

 

[Jonah Hufnagel]

When this happened to my phone I looked this up and only looked on the first page before I realized by myself that it had occured when I was charging my phone, and with a charger that is significantly different than my own; It's a lot bigger, has multiple usb ports and is funny looking, (it's my fathers).

So maybe it has to deal with the charger that you had used, who knows I guess but that was why it was happening to me.