screen on galaxy note 10.1 goes dark every few seconds...how to stop it?

[ValYooNeek]

My GN 10.1 goes dark every few seconds and I dont know why. Ive set the timeout for 30 minutes and it still goes black after a couple of seconds. Ive read the user manual for solutions but didn't find one. Are there others with the same problem or its an isolated problem? Can anyone suggest a solution to this problem? Any advice will be greatly appreciated!

 

[VDub2174]

Did you check to see if auto-brightness was on?

I had a phone that did the same thing and noticed that I forgot to turn auto-brightness off.

 

[ValYooNeek]

I just checked to see if it was checked...it wasn't. Thanks for your suggestion!

 

[barabanija]

Same here. Screen timeout time is set to 15sec, but if I change it, it does not stay no matter what...

 

[BubbaJon]

I know exactly what you mean. Mine would go so dark I could barely see it. Turned the auto brightness off and it's fine.

Sent from my GT-N8013 using Tapatalk 4

 

[BubbaJon]

That eye thing to keep it on will suck your battery.

Sent from my GT-N8013 using Tapatalk 4

 

[ValYooNeek]

I've used the smart stay and it does work but the only problem I was having was that I don't like my screen to be too light the brightness hurt my eyes. So, I adjust the brightness when I plan on be on the note a while. I don't know what cause the the sudden darkness of the screen and thus far other owners has experienced the same thing. I luv my note but its instances like this that make me wonder if I chose the right tablet?...

 

[lrahmeyer]

I have this problem too. The auto brightness is not checked. The smart stay is checked. This isn't fixing the problem for me....does anyone have other suggestions? This is just annoying!

 

[GWIZ22]

Did you ever resolve the issue with the screen turning off after a few seconds?

 

[Yannick Charron]

Is there a fix? i have the same problem on note 10.1 2014 edition... Does this in games to.... Its not smart stay and its not auto brightness issue it looks like a power saving thing.... It's horrible having to touch to screen to keep it normal brightness

Edit: ok guys i found the solution, i change the screen timeout to 5 min. The dim is actually a warning before the screen closes, it allows you to touch the screen to keep it awake before it just shuts off in your face without warning.

 

[jrlube]

I have Samsung note 10.1 2014, had the random dimming issue. No software fix seemed to address the issue. I found that if I pressed or applied pressure (bending the tablet) along the side with the home button I could get he screen to stay bright.

I was able to fix this by:
1. opening the back case (videos on you tube on how to do this) using a guitar pick and old credit card (no expensive tools needed)
2. I then detached the ribbon cable for the LCD (on the 2014 it is clearly marked) and firmly re-seated it.
3. Put it back together and no more dimming issues.

Took 10 minutes.
In my case it was definitely had hardware issue and fortunately easy to resolve.

 

[Narayanan Srinivasan]

When screen darkens, just touching the screen brightens it

 

[Mohammed Fahad1]

I have Samsung note 10.1 2014, had the random dimming issue. No software fix seemed to address the issue. I found that if I pressed or applied pressure (bending the tablet) along the side with the home button I could get he screen to stay bright.

I was able to fix this by:
1. opening the back case (videos on you tube on how to do this) using a guitar pick and old credit card (no expensive tools needed)
2. I then detached the ribbon cable for the LCD (on the 2014 it is clearly marked) and firmly re-seated it.
3. Put it back together and no more dimming issues.

Took 10 minutes.
In my case it was definitely had hardware issue and fortunately easy to resolve.

 

[Mohammed Fahad1]

I'm also having the dimming issue but I didn't understand your comment please tell me what should I do I am really very upset

 

[DanPackMan]

Mine would dim after about 15 seconds. My display timeout was set on 1 minute, which I increased to 10 minutes as described above and the issue went away.

 

[Shay Soriano]

Same issue with mine. May i ask if your notifications panel at the top won't open unless you have the square assistant button?