Screen retention arghhhh!!

[anon(10076979)]

You live near LG's service center? That's extremely convenient. Everyone else usually has to mail in their device for warranty.

I drive 30 minutes going there.


Hmm I hope there won't be a next time. Lol

 

[donebrasko]

Mine has started getting really bad.....it's starting to stay longer and longer

 

[Niv77]

Mine has started getting really bad.....it's starting to stay longer and longer

That's irritating. Have the screen replaced.

 

[christianttt]

So how much time it took to appear the screen retention issue?

 

[donebrasko]

So how much time it took to appear the screen retention issue?

Not sure but I'm experiencing it right now

 

[christianttt]

Not sure but I'm experiencing it right now

I mean, how much time after you bought it?

 

[donebrasko]

I mean, how much time after you bought it?

I got this on day 1.... Been happening about a month

 

[christianttt]

I got this on day 1.... Been happening about a month

Oh, when It was launched? So it happend after 7 months of use or so. Not really sure if that's normal.

 

[TheMarcus]

I made a thread on Reddit asking if anyone else has this problem. From the responses, it's about 50/50. Some have if, some don't. For those that do, it gets worse. I'm not sure how much worse, though. It's tolerable, but I'm worried it might degrade more and more over time.

I want to do a warranty exchange, but I'm not sure if my phone will show water damage from the one second it took a dip..

 

[donebrasko]

Oh, when It was launched? So it happend after 7 months of use or so. Not really sure if that's normal.

Yeah I got that Day 1 is h.

 

[Mooncatt]

My day 1 V20 is starting to get some retention, but usually goes away after leaving the screen off a while. I have a habit of leaving it on when plugged in (one of the developer options), so I know it's my fault. Doesn't bother me much since it's temporary.

 

[TheMarcus]

My day 1 V20 is starting to get some retention, but usually goes away after leaving the screen off a while. I have a habit of leaving it on when plugged in (one of the developer options), so I know it's my fault. Doesn't bother me much since it's temporary.

It's not your fault. It's LG's. Those of us who don't leave our phones on also have this problem.

 

[Mike Dee]

I made a thread on Reddit asking if anyone else has this problem. From the responses, it's about 50/50. Some have if, some don't. For those that do, it gets worse. I'm not sure how much worse, though. It's tolerable, but I'm worried it might degrade more and more over time.

I want to do a warranty exchange, but I'm not sure if my phone will show water damage from the one second it took a dip..

Check the internal sticker

 

[TheMarcus]

Check the internal sticker

Under the battery? What's it supposed to look like?

 

[Mike Dee]

Under the battery? What's it supposed to look like?

Upper left corner. Little white square with pink xxx. Also should be one on the battery.
If it's all pink it's not good.

There may be others that you can't see but if the visible ones are fine you should be OK

 

[TheMarcus]

All pink is bad, but if it's still white with for pink X's, then I'm good?

And I have multiple batteries, so I should be good on that front... checking the two I have with me right now, one is white circle with a bunch of little X's so I'm guessing that one is good, compared to the other one which looks splotchy and ink smeared as if water definitely smeared it.

If I'm all good, then I think I'll take it in.

 

[ELAkid]

Yeah this is my first LG phone coming from the Note 7 and I have had issues with this phone and the latest issue is this screen retention it gets annoying after a while, I might have to call and see about warranty replacement.

 

[Niv77]

I was shocked how many of V20 users in my country having this very disappointing issue..

 

[Mike Dee]

I was shocked how many of V20 users in my country having this very disappointing issue..

So we have an issue that's more prevalent in certain countries....could be a voltage issue.

 

[Niv77]

So we have an issue that's more prevalent in certain countries....could be a voltage issue.

So if it's a voltage issue what should we do? Cos I had to replace the screen after 6mos of use. Good thing it's still covered by warranty cos screen costs 150usd.