Screen shots not working

Apr 7, 2013
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I updated my note to JB..
Since den m not able to take screenshots using my palm... by swiping it from left to right.. it was work8ng in ICS and GB
My friend also updated his note to JB but he can take screenshots using the palm..
I tried resetting my phone but nothing happened...
Though i can take screenshots by s-pen and home+power button... but still i wish to take it by palm..
M not using any live wallpaper..
So plz help me as soon as possible.
Is der any option to turn on screenshots by palm....:p
Thanx in advance
 

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