Screen sometimes recognizes only my S Pen, not my hand?

[Space Bananas]

So I was using S Note and it suddenly switched to S Pen only mode when I got out of editing mode (I think, I'm not 100% sure when it switched). I couldn't toggle it back (pressing the button did nothing) and this wasn't just limited to the S Note app, I the screen itself only recognized my S Pen, not my hand, regardless of what app I was running or if I was on the home or lock screen. I got it to recognize my hand again by removing Evernote from my running apps (holding down the home button) and going to the same note but using the actual S Note app (which I assume runs within Evernote when you open a note from the Evernote app). This has happened before but I just turned off the tablet and when I turned it back on, everything was fine.

I just got the tablet (my first!), mind you, so please bear with me if this is a stupid/rookie mistake but I can't even find an option to limit the screen to detect only the S Pen besides when I'm in S Note. I got this tablet refurbished so I need to know if this is simple user error or something's glitchy with the tablet itself.

If it matters, I have a Galaxy Note 10.1 2014 running on 4.4.2.

 

[Moshe Barash]

So I was using S Note and it suddenly switched to S Pen only mode when I got out of editing mode (I think, I'm not 100% sure when it switched). I couldn't toggle it back (pressing the button did nothing) and this wasn't just limited to the S Note app, I the screen itself only recognized my S Pen, not my hand, regardless of what app I was running or if I was on the home or lock screen. I got it to recognize my hand again by removing Evernote from my running apps (holding down the home button) and going to the same note but using the actual S Note app (which I assume runs within Evernote when you open a note from the Evernote app). This has happened before but I just turned off the tablet and when I turned it back on, everything was fine.

I just got the tablet (my first!), mind you, so please bear with me if this is a stupid/rookie mistake but I can't even find an option to limit the screen to detect only the S Pen besides when I'm in S Note. I got this tablet refurbished so I need to know if this is simple user error or something's glitchy with the tablet itself.

If it matters, I have a Galaxy Note 10.1 2014 running on 4.4.2.

I have that issue also at times. My solution is rebooting. I can assure you that it is not a rookie mistake because I am not a rookie. I am also on 4.4.2 WiFi only.

 

[Space Bananas]

Thanks for the reply! I've been really worried that it's because it's a refurbished model. It's the first time I've gotten something refurbished, or a high cost device with my own money for that matter, so I want to be sure if I should send it back. Since I've posted this it's happened again but I think it's just a glitch with the Evernote app... that or S Note. Have you experienced it with a certain app or randomly?

 

[Space Bananas]

Thanks for the reply! I've been really worried that it's because it's a refurbished model. It's the first time I've gotten something refurbished, or a high cost device with my own money for that matter, so I want to be sure if I should send it back. Since I've posted this it's happened again but I think it's just a glitch with the Evernote app... that or S Note. Have you experienced it with a certain app or randomly?

 

[Moshe Barash]

Thanks for the reply! I've been really worried that it's because it's a refurbished model. It's the first time I've gotten something refurbished, or a high cost device with my own money for that matter, so I want to be sure if I should send it back. Since I've posted this it's happened again but I think it's just a glitch with the Evernote app... that or S Note. Have you experienced it with a certain app or randomly?

I have experienced it with S Note, papyrus,and Sketch-book for galaxy. I don't think that it is with random apps. It seems to be just with apps that are specifically for note taking.

 

[Moshe Barash]

I was just looking through the user comments for papyrus (just this device model) and I saw that other people were having this issue too.