Screen turns off when i long-press on the home screen

[Android Central Question]

When I long press on the homescreen (which normally would display shortcut to app trash, wallpaper settings etc) the screen turns off. This just started happening recently.

 

[Javier P]

Welcome to the forums. What phone do you have and which launcher are you using?

 

[Android Central Question]

My phone turns off when i long press on my home screen. How do i fix it ?

I have a lg fortune 2 and it started turning off when i long press on the home screen.

 

[B. Diddy]

Re: My phone turns off when i long press on my home screen. How do i fix it ?

Welcome to Android Central! It's completely powering down, or is it just the screen that's going to sleep?

 

[PENchanter]

I have a LG Stylo 4 and returned the first cell for this very reason. Its replacement worked just fine until yesterday. A LONG PRESS on the Home Screen turn my screen off (which causes the cell to lock).

UPDATE: "Seemingly randomly, I can no longer pull down Notifications or activate either the 'round' home or 'square' recent buttons without a reboot!!"

This second behaviour seems directly related to solely un/plugging in the factory-provided charger cord! This instance is both consistent and repeatable.

 

[B. Diddy]

Welcome to Android Central! Does that also happen in Safe Mode? https://support.t-mobile.com/docs/DOC-37693

I merged two similar threads.

 

[methodman89]

Did you enable direction lock or tap lock?

 

[PENchanter]

Does that also happen in Safe Mode?

Thank you for the reply and the suggestion!! Yes, the behavior persists even in Safe Mode.

 

[PENchanter]

Did you enable direction lock or tap lock?

Thank you for the reply and the suggestion!! I am not sure what you mean, but I have it set to only use the Power Button to power off my cell. I know of no such setting to turn off my screen outside of Timeout.

 

[PENchanter]

UPDATE #2 : One issue solved? And another rears it's ugly head!!

Every so often, either unlocking my cell or exiting an app, I'd be presented with options to choose for a Homes Screen. I finally settled on one, was already highlighted so tapped on Always Use (or whatever). NOW I can long tap/hold my Home Screen and it won't turn off my screen. YAY!

Now, however, I've found a way to consistently 'lock' my home and recent apps buttons along with the causing the inability to swipe down on notifications... simply by un/plugging my factory charger cord/adapter. HOWEVER, this is NOT the only way to produce this bizarre behavior! This issue belongs in a new(?) thread, however.

 

[B. Diddy]

It sounds like you installed a 3rd party launcher app at some point. That app might include a feature that shuts off the screen when you long-press it. Now that it's working again, you probably changed the default launcher (aka Homescreen app) back to the stock launcher. Go to the system settings and search for a Home option. Select that, and see which options you have.

 

[PENchanter]

Nope! i am only using what i find under Settings, Display, Home. I have yet to delve into third party launchers as I do not find them at all necessary.

 

[B. Diddy]

In that case it might have been EasyHome you were dealing with: https://www.androidcentral.com/using-easyhome-lg-g4

 

[Cindy62712]

I've got the same problem. I've even factory reset the LG Stylo 5 and then adding a widget works once then every time after that, a long touch and hold on the home screen makes it vibrate then shuts the screen off. I can not find a way to add widgets anymore. I can drag an app from the app section to the home screen but I can't add a widget to the home screen. This is a brand new phone that I just got today. It does the same thing in Safe Mode too. I've tried changing the home screen selection and it happens in all 3 home screen choices. Surely there is a fix for this since this has been happening to others since last year.

 

[B. Diddy]

Does this still happen in Safe Mode? https://www.t-mobile.com/support/devices/android/lg-stylo-5/safe-mode-lg-stylo-5

 

[Jc4478]

I've got the same problem. I've even factory reset the LG Stylo 5 and then adding a widget works once then every time after that, a long touch and hold on the home screen makes it vibrate then shuts the screen off. I can not find a way to add widgets anymore. I can drag an app from the app section to the home screen but I can't add a widget to the home screen. This is a brand new phone that I just got today. It does the same thing in Safe Mode too. I've tried changing the home screen selection and it happens in all 3 home screen choices. Surely there is a fix for this since this has been happening to others since last year.

I have an lg aristo 3 and im having the same issues

 

[Jc4478]

So in order to fix the u have to clear the data and cache on the launcher or accessibility suite, force stop it, disable it, and finally enable it

 

[Cliff Richards]

I have an LG Stylo 6 that is doing the same thing. When I press and hold on a blank spot on the screen to bring up the widget menu it puts the display to sleep. I have also tried it in safe mode and it does the same thing. Please help

 

[B. Diddy]

Welcome to Android Central! Could it be that the phone is detecting it as a double-tap? If so, then maybe KnockOn is assuming you're trying to double-tap to lock the screen. Try turning off KnockOn (or whatever LG may have changed that feature to).