Screen will not auto rotate

[CStombaugh]

I think this happened when my Tab S2 updated recently but I can't be for sure. Even with the auto rotation on it does not rotate. Very frustrating. Anybody able to help?

 

[B. Diddy]

I saw from your other posts that you already tried wiping the system cache partition, correct?

See if it happens in Safe Mode as well: https://support.t-mobile.com/docs/DOC-23632

EDIT: Whoops, I just noticed that your other posts were about an S5. Try wiping the cache on the Tab S2 as well: https://support.t-mobile.com/docs/DOC-23644

 

[BullwinkleMoose]

Search the old posts here. I had that problem once too and I fixed it but now I forgot how.

 

[CStombaugh]

I saw from your other posts that you already tried wiping the system cache partition, correct?

See if it happens in Safe Mode as well: https://support.t-mobile.com/docs/DOC-23632

EDIT: Whoops, I just noticed that your other posts were about an S5. Try wiping the cache on the Tab S2 as well: https://support.t-mobile.com/docs/DOC-23644

Thanks for the info, I wiped the system cache partition and it's working as advertised now. I would have never thought to try something like that.

 

[B. Diddy]

Great! Let us know if it happens again--if it does, try Safe Mode.