- Aug 3, 2010
- 1,490
- 40
- 0
Guys, I have no idea what the heck is going on with my GSM Galaxy Nexus. Bought it straight from Google for the $399 price. The screen is constantly turning itself on - all day! It is draining the living daylights out of my battery. I can hit the power button to turn the screen off, keep holding the phone in my hands for 3, 5, sometimes as long as 10 seconds, and the screen will magically wake itself right back up again and stay lit forever.
Not only this, but even though the phone is not plugged in to any USB cable or charging adapter in any way, shape or form - the battery indicator at the top right when the screen is lit indicates the phone is "charging"...what the hell is going on? My first thought is it's got to be some misbehaving app or something, - but even after uninstalling practically everything, it didn't make one bit of difference at all.
I've searched google and came across this GOOGLE SUPPORT thread here, but I don't see any response from Google even acknowledging this problem, even though there are a billion responses claiming their device is doing the same thing in that forum. I searched this forum here on AC and I couldn't find anyone mentioning it...am I really the only one with the issue here at AC?
The phone's been out since, what, November of 2011? How on earth can a flagship device still have an issue as huge as THIS? You have got to be kidding me...my phone isn't even usable right now! I can't get it to shut off unless I power it down! Ridiculous...I was loving this phone, but now I'm honestly missing my Atrix..or just any phone that I can actually use for more than 2-3 hrs. Please tell me someone has an idea or suggestion. I've run out. I've messed with the "screen timeout" over 30 times just hoping it would magically fix something eventually, but it's not doing anything at all. No matter how long it takes to make my screen turn off, that's not the problem; the problem is it will just turn itself back on and pretend it's charging when it's not even plugged in to anything, and never turn itself back off. The message on the lockscreen says "Charging, 97%" when I began typing this post. Now it says, "Charging, 93%". It's obviously discharging, but it is a very, very confused little guy right now.
Help, please.
edited to add: Finally got through reading most of the thread (had to skim at some parts due to the massive response). Apparently it is faulty hardware from Samsung. I can't believe there has been no official response from Google or Samsung about this yet and the phone came out in November. People in that support thread are saying you have to take a swiss army knife, or tweezers, or toothpick, stick it into the micro USB port and push some piece of it up towards the front of the phone. I can't believe so many people have to do this on Google's flagship device...wow. I am weary to give it a try due to possibly breaking the port, which some people in the thread did. Ugh. I spent $434 total on a faulty phone. Anyway, feel free to ignore the thread or join me in my sad bubble of frustration now.
Not only this, but even though the phone is not plugged in to any USB cable or charging adapter in any way, shape or form - the battery indicator at the top right when the screen is lit indicates the phone is "charging"...what the hell is going on? My first thought is it's got to be some misbehaving app or something, - but even after uninstalling practically everything, it didn't make one bit of difference at all.
I've searched google and came across this GOOGLE SUPPORT thread here, but I don't see any response from Google even acknowledging this problem, even though there are a billion responses claiming their device is doing the same thing in that forum. I searched this forum here on AC and I couldn't find anyone mentioning it...am I really the only one with the issue here at AC?
The phone's been out since, what, November of 2011? How on earth can a flagship device still have an issue as huge as THIS? You have got to be kidding me...my phone isn't even usable right now! I can't get it to shut off unless I power it down! Ridiculous...I was loving this phone, but now I'm honestly missing my Atrix..or just any phone that I can actually use for more than 2-3 hrs. Please tell me someone has an idea or suggestion. I've run out. I've messed with the "screen timeout" over 30 times just hoping it would magically fix something eventually, but it's not doing anything at all. No matter how long it takes to make my screen turn off, that's not the problem; the problem is it will just turn itself back on and pretend it's charging when it's not even plugged in to anything, and never turn itself back off. The message on the lockscreen says "Charging, 97%" when I began typing this post. Now it says, "Charging, 93%". It's obviously discharging, but it is a very, very confused little guy right now.
Help, please.

edited to add: Finally got through reading most of the thread (had to skim at some parts due to the massive response). Apparently it is faulty hardware from Samsung. I can't believe there has been no official response from Google or Samsung about this yet and the phone came out in November. People in that support thread are saying you have to take a swiss army knife, or tweezers, or toothpick, stick it into the micro USB port and push some piece of it up towards the front of the phone. I can't believe so many people have to do this on Google's flagship device...wow. I am weary to give it a try due to possibly breaking the port, which some people in the thread did. Ugh. I spent $434 total on a faulty phone. Anyway, feel free to ignore the thread or join me in my sad bubble of frustration now.
Last edited: