Secured Folder..?

[Jimmy Le1]

Hi All
Since last update , I can not move folders out of secured folder any more ..
The option to move out in the menu is gone ..??

Any ideas ..?
Thanks

 

[methodman89]

Sign out of your Samsung account, assuming you are, then clear the cache partition and reboot. Then sign in to Samsung account.
If that does not work, enter safe mode and try. If still not, the update corrupted something. Good luck.

 

[Jimmy Le1]

@methodman89..
I've tried all you suggested ... did not work .. !
I tried to log in by pc .. it shows "empty" and can't move it ..
The option to move just disappeared ...??

 

[methodman89]

If you didn't get this resolved, your files must have been written over.

 

[krisqz]

Update your Gallery app via Galaxy Apps. There was a bug with this option and latest version fixes it.

 

[Jimmy Le1]

Update your Gallery app via Galaxy Apps. There was a bug with this option and latest version fixes it.

There was no Gallery app update so I rolled back last version ..
and It works again ..Yay
Thank you krisqz..

 

[methodman89]

Who sat around thinking, you know, all these photo albums look great. What can we do to mess it up? 'Security' Update my arse.