Selective 4G outage?


Well-known member
Mar 4, 2011
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I just got a refurb phone today, switched everything over, turned it on was working and then... no 4G. Just 3G. My signal issues were much better (2 bars instead of none), but would not latch onto 4G.

Called technical support and was told there was a selective 4G outage which happened like 20 minutes before I called (so like 6 to 6:15 PM EST) and if anyone else had a 4G phone not to reboot because they may also be unable to get 4G. It was something they were working on and I should see by tomorrow morning if 4G comes back.

Anyone else run into this?


Well-known member
Mar 15, 2011
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Yeah I got a Cpr phone today and it won't get 4gate either plus my original thunderbolt won't get 4g either I toughest was the new phone that had problems bit I booted my original thunderbolt and the same
So I called Verizon like 5mins ago and they said they had an outage not only in Paso but nationwide too
They told Me it should be resolved by tomorrow morning
Don't worry your not the only one


Well-known member
Feb 27, 2011
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There are so many technical reasons why "4G is down" could happen, (a lot of them unique to the device) that the only way to be sure "4G is down" is to do this:

(assuming the stock MR2 latest update -- i.e. Software 1.70.605.0)
1) Menu | Settings | Wireless & Network | Mobile Networks | Network Mode | Select CDMA only -- you should get 3G. Then, wait about 1 or 2 minutes and repeat #1 but select LTE/CDMA this time. See if 4G comes back.

2) Restart the phone. See if 4G comes back.

If, after all this, 4G is still not available, it probably really is "down" in your area.



Grand Master Moosc
Oct 20, 2009
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If u have 4g don't go into airplane or power down or you will loose 4g.

Sent from my DROID BIONIC using Tapatalk


Apr 22, 2011
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Yea, it happened when I lost a signal in the basement at my work. After driving round town and flipping between auto prl and LTE I was able to get 4G back.

Sent from my ADR6400L using Tapatalk


Trusted Member
Dec 13, 2010
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4G is going to have its growing pains for awhile. Since I live in Cave Creek and can really only get it in Phoenix or Scottsdale, I just bit the bullet and have my device set to CDMA. It is better for the battery because trying to decide on 4G or 3G will really take a toll on the battery. It is your choice but I recommend having it on CDMA and you won't have that problem. One thing about the TB, even on 3G it is still quite fast. You will find is more smooth running too keeping it on CDMA if the 4g is really touchy in your area.:D