Selective 4G outage?

[ISiddiqui]

I just got a refurb phone today, switched everything over, turned it on was working and then... no 4G. Just 3G. My signal issues were much better (2 bars instead of none), but would not latch onto 4G.

Called technical support and was told there was a selective 4G outage which happened like 20 minutes before I called (so like 6 to 6:15 PM EST) and if anyone else had a 4G phone not to reboot because they may also be unable to get 4G. It was something they were working on and I should see by tomorrow morning if 4G comes back.

Anyone else run into this?

 

[SF DINC]

No 4G in bay area SF

Sent from my ADR6400L using Tapatalk

 

[spartanguy81]

Droid life reported this awhile ago, but i'm doing fine here in Greensboro, NC.

 

[delynnie]

I am in the OC, and no 4G here!

 

[tmijares95]

Yeah I got a Cpr phone today and it won't get 4gate either plus my original thunderbolt won't get 4g either I toughest was the new phone that had problems bit I booted my original thunderbolt and the same
So I called Verizon like 5mins ago and they said they had an outage not only in Paso but nationwide too
They told Me it should be resolved by tomorrow morning
Don't worry your not the only one

 

[deed_i_do]

No 4G in the Springs either, lost it around 5:30 EST

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[z71kris]

4g out near cleveland Ohio

 

[Small_law]

4g out near cleveland Ohio

What side of town? I have LTE on the west side.

 

[TigersFIMA]

No 4G in bay area SF

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Am getting 4G in San Jose, though, at the moment.

 

[SPD]

No 4G in Phoenix. Had it a couple hours ago.

 

[FrankXS]

There are so many technical reasons why "4G is down" could happen, (a lot of them unique to the device) that the only way to be sure "4G is down" is to do this:

(assuming the stock MR2 latest update -- i.e. Software 1.70.605.0)
1) Menu | Settings | Wireless & Network | Mobile Networks | Network Mode | Select CDMA only -- you should get 3G. Then, wait about 1 or 2 minutes and repeat #1 but select LTE/CDMA this time. See if 4G comes back.

2) Restart the phone. See if 4G comes back.

If, after all this, 4G is still not available, it probably really is "down" in your area.

-Frank

 

[recDNA]

4G fine in MA

 

[ebourlet]

It's nationwide and if you drop 4G you can't reconnect 4G. There is an active thread over at Droid Life: A Droid Community Blog - All about Android and the DROID lineup of phones, Rooting, Apps, Reviews and Videos. and it's not just Thunderbolts. My Bionic is 3G after changing battery.

 

[moosc]

If u have 4g don't go into airplane or power down or you will loose 4g.

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[TigersFIMA]

Am getting 4G in San Jose, though, at the moment.

So, not long after posting this looked down at my phone and had no data signal at all. Was able to get back (and 4G) by unchecking and rechecking the mobile network setting (i.e. didn't have to reboot).

 

[deed_i_do]

Yea, it happened when I lost a signal in the basement at my work. After driving round town and flipping between auto prl and LTE I was able to get 4G back.

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[FrankXS]

It's nationwide

I've got 4G in Colorado. 7:16pm Mountain Time. After dropping and then re-acquiring.

Edit:7:37pm Moutain time... Now I'm back to 3G. Haha.... Nationwide indeed!

-Frank

 

[dannychaos]

Mine has been spotty since yesterday and most of the time i cant get 1x or 3G.

 

[bubbatad]

Spotty 4G in Atlanta.

 

[Jude526]

4G is going to have its growing pains for awhile. Since I live in Cave Creek and can really only get it in Phoenix or Scottsdale, I just bit the bullet and have my device set to CDMA. It is better for the battery because trying to decide on 4G or 3G will really take a toll on the battery. It is your choice but I recommend having it on CDMA and you won't have that problem. One thing about the TB, even on 3G it is still quite fast. You will find is more smooth running too keeping it on CDMA if the 4g is really touchy in your area.