- Aug 1, 2012
- 1
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I tried the ice cream update a couple of months ago, and my phone crashed/SD unmounted during the update! I called tmobile and walked me through reboot, factory reset, wipe cashe, etc, and NOTHING has worked. After doing those things the phone just sits on the white HTC screen. I have been super busy and just stuck my phone a drawer and put my sim card in my old phone and have been using it since, but I want my phone working again now as my old phone screen is cracked. Is there anything more I can do? I have practically no phone knowledge, so no rooting or anything like that at all has been done to my phone.