Set Up A New Device - Not Detecting Device

priceless819

Well-known member
Feb 15, 2011
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I'm trying to transfer my info from my old to my new phone. So I backed up my old phone and trying to set that up on the new phone. The old is a Samsung, the new is a Nokia. So when I go to Set Up Device in Google, it says looking for device and cannot find any. I have tried to link the two via Wifi Direct, via Bluetooth, but they won't connect for tethering, and also connected to the same Wi-Fi. I have tried to follow step by step and this is the step I can't get passed. It's frustrating.
 
Samsung Switch only works if you are transferring to Samsung or going from Samsung to Samsung, not from Samsung to a different a different company.
 
Double check that I believe you can you would need smart switch app on the Nokia, go to settings on Samsung>account and back up>bring data from old device Screenshot_20220811_122546_Smart%20Switch.jpg