settings won't open help please

[joeyc888]

When is try to open settings the screen stays black. Then says unfortunately settings has stopped working. Any advise on how to fix this.

 

[STSVA]

I'd suggest trying this (click link in the post linked below for directions):
http://forums.androidcentral.com/samsung-galaxy-s4/368318-factory-reset-issue.html#post3495694