Pre-ordered with VZW. Had a glitch with the return box for the $480 bill credit, that order was cancelled somehow. Had to call and get the return box reordered. VZW agent assured that the $480 credit would still go through. Return of my S7edge was received this week in Fort Worth, TX. However return credit shows only $175 according to delivery confirmation email from VZW. I know it will take 1-2 bill cycles for the credit to show through so will wait before I call. Otherwise it was an ok process.