Smart Lock Trusted Places Fail

[kcalmol]

Has anyone had any luck with this? Mine works until I leave home and return, when I have to reset it to get it to work again. Trusted Bluetooth works fine. Running 5.1. I've tried resetting my home location, toggling on and off, etc. No permanent solution. Bug with 5.1? With Play Services?

 

[DavePDX]

I had the same issue until I read a post (don't remember where or who unfortunately) where a user added his next-door neighbor's address in as well as a trusted place. I tried that and now I don't have the issue. I was thinking that the gps lock on location may not be all that good inside my home.

 

[radicchio]

I think the post Dave is referring to is under the Lollipop 5.0 section. I seem to remember reading something about that, too.

 

[ODog2323]

Trusted Places hasn't worked for me in about 2 weeks. I've tried all the fixes and workarounds I've seen. I may just reset my phone anyway to try to trigger the 5.1 update. Hopefully THAT would fix it, along with a few other quirks.

AC App
Nexus 6

 

[kcalmol]

I wish they would add trusted WiFi. Adding neighboring locations doesn't work for me. Frustrating, as I find this a very useful feature.

 

[Shilohcane]

I wish they would add trusted WiFi. Adding neighboring locations doesn't work for me. Frustrating, as I find this a very useful feature.

Agreed. Smart Lock Trusted Places doesn't keep phones unlocked on my Nexus 5 either. Google Maps has a error on my home address that is off by about 120 Yards from the address it think I am. So since I can't delete the Home location to use the Other Places option only my phone could unlock in another place based on where Google Maps thinks my true address is on their maps. I just turned off the Smart Lock since it was wasting battery and more trouble than it was worth to keep the phone unlocked.

 

[DroidTron]

I got Trusted Places working from home on both my N4 and N6 by following these steps. (neither were working with my home address)

First, turn location mode to "battery saving". (shuts off GPS radio)

Then, Security -> Smart Lock -> Trusted Places -> Add -> Click CANCEL for "Improve location accuracy?" to keep GPS off

Drag the red pointer just outside the inner blue circle until "Select this location" reads latitude and longitude coordinates. In my case, my front lawn worked for this.

Pick that location, call it whatever you want, and Trusted Places from your front lawn (and home) should work now. Even when you turn high accuracy GPS location back on.

 

[mestar_matt]

Smart lock was working fine until today. Neither trusted places nor devices are being recognized. Running 5.1 on a Nexus 5. Tried the usual tricks with no luck. Also tried reinstalling Google Play Services. No change. Anyone else having a problem with both?

 

[kcalmol]

Thanks for the suggestion...unfortunately didn't work for me. Again, I feel like trusted WiFi would be so much easier and more reliable.

 

[BargainingJew]

The latest Google Play Services (7.0.99) broke Trusted Places. This has been confirmed by Google. There are many lengthy Product Forums discussions. Any "fixes" posted here won't work.

The only temporary fix is to add multiple locations manually near to and around your chosen trusted place. That will keep the bug at bay until Google can get their act together.

Posted via the Android Central App

 

[ODog2323]

The latest Google Play Services (7.0.99) broke Trusted Places. This has been confirmed by Google. There are many lengthy Product Forums discussions. Any "fixes" posted here won't work.

The only temporary fix is to add multiple locations manually near to and around your chosen trusted place. That will keep the bug at bay until Google can get their act together.

Posted via the Android Central App

At least they know about it...

AC App
Nexus 6

 

[BargainingJew]

At least they know about it...

AC App
Nexus 6

Would be nice if they had tested it first.

Posted via the Android Central App

 

[dhendriksen]

I've noticed it broke about the time 5.1 rolled out.

 

[anon(166548)]

The latest Google Play Services (7.0.99) broke Trusted Places. This has been confirmed by Google...

Ah, that would explain why trusted places seems to have stopped working for me, thanks.

 

[BargainingJew]

I've noticed it broke about the time 5.1 rolled out.

Nothing to do with 5.1. Everything to broken Google Play Services.

Posted via the Android Central App

 

[dhendriksen]

Nothing to do with 5.1. Everything to broken Google Play Services.

Posted via the Android Central App

I just said that for me, I noticed it broke "around the time" I updated. I never said it was the culprit.

 

[ODog2323]

Well, Trusted Places is once again not working for me for quite some time. What's the damn point? Has it been equally inconsistent for others over the life of the feature?

 

[Xingularity]

Well, Trusted Places is once again not working for me for quite some time. What's the damn point? Has it been equally inconsistent for others over the life of the feature?

How so? Seems to be working fine to me...

 

[ODog2323]

It almost never unlocks smartly anymore! Asks for my PIN even when I'm at home, which is a Trusted Place. I've toggled on and off, checked and updated my home location.

I think the only time it seems to work is just after a reboot when I'm at home. It'll bypass my PIN until I leave home. When I return home though it will still ask for the PIN.

 

[Xingularity]

I have it set to use my work WiFi, home WiFi, car Bluetooth and watch Bluetooth as trusted devices and my work and home GPS as trusted places. The only time I have to put a pin in is after 4 hours is non use like in the mornings when I wake up or sometimes at work.