SMS problems, please help!

[Rikku Watro]

About a month ago, my friend's SMS app keeps crashing whenever she deletes multiple messages. We tried uninstalling apps and even clearing system cache, but no matter what we do, the problem won't go away! Please help!

 

[ManiacJoe]

Which phone?
Which version of android?
Which carrier?
Which texting app?

 

[Rikku Watro]

It's a Samsung Galaxy S5 with Lollipop (Android 5.0) and the carrier is Cricket. The app crashing is the stock SMS app (Messages)

 

[Rikku Watro]

Update: I finally saw the reason to the problem; one thread in the Messages app had too many messages. Whenever we try to delete messages in that thread, the app gets choppy and then crashes. However, when we delete messages in other threads, this doesn't happen.

 

[ManiacJoe]

It would be interesting to know the definition of "too many".

It seems odd to me, but apparently many folks like to keep lots/all of their text messages.

 

[Rikku Watro]

I mean, like, more than 1,000 messages in one thread. It just won't stop crashing! By the way, deleting multiple messages without searching for keywords doesn't crash it immediately. It crashes after deleting multiple messages a few times. However, we still couldn't find a way to stop the app from crashing!

 

[Rikku Watro]

It's really a bothersome problem; I hope I can find a solution to it soon

 

[Gayle Lynn]

Are you using https://forums.androidcentral.com/e....google.android.apps.messaging&token=IxmiH2teGoogle Messenger?

Might need to switch to another app and make it the default.

 

[Rikku Watro]

No, we're using the stock SMS app, which is just called "Messages".

 

[Morty2264]

Keeping thousands of messages in one contact thread or even multiple contacts' threads can certainly cause your SMS app to stutter! Is the app working a bit more smoothly now?

 

[Rikku Watro]

It's because we often texted with each other with sms messages. I hope there's still a way to fix the app though

 

[Gayle Lynn]

Try other apps

 

[Rikku Watro]

But I'm always concerned about the safety of other SMS apps. They can read your messages and contacts, as well as send messages.

 

[Morty2264]

But I'm always concerned about the safety of other SMS apps. They can read your messages and contacts, as well as send messages.

Keep in mind that with apps like Textra and Chomp SMS (great apps, by the way), thousands upon thousands of people use them - the devs are busy fixing bugs and/or improving their app's software; and won't have the time or the interest to read our messages. I've used both of those apps and have never has any issues.

 

[Rikku Watro]

I've tried using Textra back in November 2014 but after a while I got concerned about its permissions (as I've said, SMS apps have permissions to read contacts and send messages, even if the devs are too busy to read them) so I didn't use texting apps besides Hangouts, Facebook Messenger, and the stock SMS app. I hope deleting the messages one by one eventually stops the crashing problem.

 

[Morty2264]

I've tried using Textra back in November 2014 but after a while I got concerned about its permissions (as I've said, SMS apps have permissions to read contacts and send messages, even if the devs are too busy to read them) so I didn't use texting apps besides Hangouts, Facebook Messenger, and the stock SMS app. I hope deleting the messages one by one eventually stops the crashing problem.

That's fair! It's good to exercise caution, especially when downloading apps! If you need any further assistance, please let us know!