So here's the BIG question

[Ken7]

Maybe verizon being so anal did know about the issue but got so much pressure from google and samsung and every phone nerd on the planet that they said screw it and released it anyway . Maybe just maybe thats way you dont see them pushing the GNEX so hard . you have to remember verizon didnt build the nexus nor design the software but they are the ones stuck having to pay techs to trouble shoot the gnex .

You could well be right. You sure make a lot more sense than "LangHoo" who makes no sense at all.

 

[Ken7]

It's pretty obvious this was waaaaaaaaay overblown. Her are some facts about my verizon nexus

1. 0 dropped calls so far since day 1

2. Let is crazy fast, faster then my bionic at the same locations using speedtest app. I get 30+ down 15+ up at my girls house as my high. And 8/8 as my low while at work

3. Lte is much more stable on my nexus then my bionic was.

I'm sure others have different results, but all I can say is I'm happy I went from a bionic to resound to the nexus. I'm very happy with it.

So let me get this straight, since YOU have no issues the entire subject is 'waaaaaaay overblown'? Did I get that right? So if YOU aren't sick, then nobody else can be sick. If you aren't hungry, then nobody else could be hungry. OK, I think I got that.

It seems that 'tunnel vision' doesn't begin to describe some of the mindless posts here. Oh, and by the way, I too have "ZERO" dropped calls. But here's a revelation for you, the phone signal is totally different than the data signal. I'm sure this must come as a revelation. So I have no issues with phone calls but I do have issues with 4G. Pretty amazing no?

Wow, this thread is getting very scary.

 

[Ken7]

There are signal issues with this phone. Some people are burying their heads in the sand. Some people just genuinely live in an area where they have a strong signal and never go far from it.

I have had in my possession the Galaxy Nexus, HTC Rezound, Droid Razr, Droid Bionic, and iPhone 4s. I have tested these phones looking at actual reception, not bars. The dBm are as follows in a 3G only area. Droid Razr > iPhone 4s > Droid Bionic > HTC Rezound > Galaxy Nexus.

Numbers wise the Droid Razr and iPhone 4s are at around 83 dBm, Bionic was at 87 dBm, Rezound 90 dBm, and the Galaxy Nexus would be between 100 - 110 dBm.

These test were all done in the same location, my recliner. I may swing by my local Verizon store tomorrow and pickup another Nexus. There have been SO many people and blogs saying it's not an issue or that it's just an improper display of the signal bars. I am irritated with the misinformation and might do a video showing the true results.

There are many people here with their heads buried so far in the sand, they wouldn't know the truth if they tripped over it. I really wish marginal signal areas on them, honestly I do. Let THEM see that this issues is real, let THEM see that others who have the problem aren't crazy or as the LangHoos of the world like to call us 'whiners'. After all, what could possibly be wrong with their precious?

The fact is VZW knows there is a problem and a highly doubt the solution will be to alter the display of the bars. They know the issue is legit as do the smarter people around here.

BTW, I'd be willing to bet that your replacement will behave no differently. It sounds totally in line with other tests I've heard about. You have to decide as do I, what do you do if there's no fix come the closing of your return window. I know I really love this phone and don't want to return it. All other aspects of the phone are great. I don't even have complaints about my battery life. It's just the 4G data connection.

 

[Ken7]

Thanks Ken,
I don't post in forums much. I'm glad people like you do. I'm on my second nexus & am experiencing this issue big time. I live in a supposedly solid 4G area and work in an extended 4G area.

I've been lucky to even get 3G connection at either location. When I am able to even run speedtest, I've had results like 0.11Mbps down and 0.03Mbps up.

The app, open signal, showed me the tower I'm connecting to (about 3/4 mile) from my house. Today I drove to that tower. Around and near the tower, my speedtest results averaged 0.58Mbps down and 0.62Mbps up. I also have the app "no signal alert" & have lost signal completely 207 times since I got this 2cnd nexus. I really really really want this phone to work. I'm very disgusted and am now trying to decide if I should try a third nexus or just get something else.

The second level tech I spoke with at Verizon confirmed my first nexus was set up correctly and declared it DOA (and also confirmed that I do live in a solid 4G area).
I'm calling tech support again tomorrow.
Thanks again for hammering away at this REAL issue. Your words help some us believe we aren't crazy.
Bob

Thanks rsb. No, you're far from crazy, you're just experiencing what many of us are. In actuality your experience is far worse than mine. I don't lose it nearly as much as you do and when I have 4G my speeds are in line with other 4G phones I've had. It's just that I know both my Bionic & Rezound did better in the marginal areas and held on to 4G whereas the Nexus simply can't.

When I was in a VZW Corporate store yesterday, the sales guy I typically deal with was very honest and upfront with me. He said they know there's an issue and it's very obvious from the display models. He said what I saw with my own eyes (the store is in a marginal 4G area), the other phones (even the cheapie $99 4G phone) hold on to the 4G while the Nexus doesn't. But he was confident there would be a fix, so I've got my fingers crossed.

Was your first Nexus (before it died) as bad with 4G connectivity as the 2nd?

 

[Ken7]

As Verizon said about data It is working fine and is just to perfect so they will dumb it down.

Sent from my Galaxy Nexus using Tapatalk

Can you point me to the article or statement from Verizon where they said 'data is working fine'? I've seen article after article saying exactly the opposite, that Verizon knows there is a data issue with the phone and it will be addressed. I was told exactly the same thing by a VZW sales guy. It's very obvious by just looking at all the display phones in a marginal area.

 

[Ken7]

I still have no 4g signal and my wife, who has a tbolt has 3bar 4g signal. I called Verizon, she read back the email she has about Verizon working on a update to fix this issue. Had to escalate to a higher up.

Sent from my Galaxy Nexus using Tapatalk

Can't be true, just ask guys like LangHoo. Who are you going to believe, your own eyes & experience or the words of wisdom from LangHoo? They know better than you.

 

[Ken7]

pictures of each device in this area you describe showing speedtest results(with the same server of course) or it didn't happen.

So let's see, what do I do? I exchanged my rent-a-Rezound when the Nexus came out. Should I repurchase and head out to the mall so I can convince a jerk like you?

Schmucks like you that call me a liar get exactly the respect they deserve, NONE.

 

[Ken7]

I think what everyone needs to keep in mind is that the issues with this phone are inconsistent. Some people have issues, some don't. It seems to be software based. Those switching ROMs are reporting improvements.

I am one of the lucky ones that isn't having any issues, and am just loving this thing. To those that are, I feel your pain. I had a buggy Bionic for a week. Some people didn't. I sent mine back. I was called a whiner.

If you guys are having issues, and aren't afraid of unlocking and rooting... I say give another ROM and a 4.0.3 radio a chance. Looks like folks are having success that way. Or maybe hang in there until the next update comes out. I mean, we WILL be getting updates.

I feel bad for you guys and gals having issues, but I feel good for me. Not gloating, I've been in your shoes. Just happy I'm not in them now

Good luck guys. May the Schwartz be with you.

*customized tapatalk signature*

You get major points in my book oxymoron. You're about the first in this thread that has a nicely functioning Nexus that actually acknowledges that people are having issues and they're not liars for saying so.

I can't even begin to imagine the stupidity required to post that if I don't produce pictures it's all BS.

This is why no intelligence is required to post on the internet.

Thanks again for your post oxy...refreshing in this thread!

 

[meth68#AC]

So let me get this straight, since YOU have no issues the entire subject is 'waaaaaaay overblown'? Did I get that right? So if YOU aren't sick, then nobody else can be sick. If you aren't hungry, then nobody else could be hungry. OK, I think I got that.

It seems that 'tunnel vision' doesn't begin to describe some of the mindless posts here. Oh, and by the way, I too have "ZERO" dropped calls. But here's a revelation for you, the phone signal is totally different than the data signal. I'm sure this must come as a revelation. So I have no issues with phone calls but I do have issues with 4G. Pretty amazing no?

Wow, this thread is getting very scary.

Ken, when you get off your soapbox and reread my post. I said way over blown because day one you would think the nexus couldn't make a single call with the posts here. It's obviously nowhere near as bad. I can tell you I had lte with my bionic and not only is my nexus also getting lte but it's actually better. I want to make sure other people can read positive posts, because the radio is pretty darn good for me. It's not fair tha the only posts her are people complaining of an issue. I'm on the other side of the fence, along with many others who aren't posting

 

[Ken7]

So what would you say to me that my Bionic would lose signal constantly on a regular basis, yet in these same areas my Nexus is fine?

I would say, assuming there was nothing wrong with your Bionic, that the signal in YOUR area was not being handled well by the phone. We've seen that some phones seem to handle the signals in different areas differently.

But I sure wouldn't call you a 'whiner' a 'liar' or call "BS" to that statement without pictures. There were many people with issues with the Bionic and for THAT phone I was lucky, I had very few and my data connections were invariably excellent.

Now we have many people with signal issues with the Nexus and in this case I wasn't so lucky. I am encouraged though by the quick acknowledgement of VZW that there is indeed a problem. Sometimes that doesn't happen for months if at all. This quick acknowledgment is a good sign that the parties involved are at least trying to come up with a fix.

I'm still concerned it could be a hardware issue like I'm convinced existed on my Charge. No matter what updates the Charge received, my data connectivity was horrible...far worse actually than my Nexus.

 

[meth68#AC]

I would say, assuming there was nothing wrong with your Bionic, that the signal in YOUR area was not being handled well by the phone. We've seen that some phones seem to handle the signals in different areas differently.

But I sure wouldn't call you a 'whiner' a 'liar' or call "BS" to that statement without pictures. There were many people with issues with the Bionic and for THAT phone I was lucky, I had very few and my data connections were invariably excellent.

Now we have many people with signal issues with the Nexus and in this case I wasn't so lucky. I am encouraged though by the quick acknowledgement of VZW that there is indeed a problem. Sometimes that doesn't happen for months if at all. This quick acknowledgment is a good sign that the parties involved are at least trying to come up with a fix.

I'm still concerned it could be a hardware issue like I'm convinced existed on my Charge. No matter what updates the Charge received, my data connectivity was horrible...far worse actually than my Nexus.

I agree the picture thing is stupid, I didn't sat it. Believe you have issues and others do, I'm just trying to point out it's not as bad as people think. It just looks that way because upset ppl post not happy customers. It's the same with any product. We bought a dozen for work and zero complaints and none of us live in the same towns. ny/nj is fine or so it seems

 

[Ken7]

Ken, when you get off your soapbox and reread my post. I said way over blown because day one you would think the nexus couldn't make a single call with the posts here. It's obviously nowhere near as bad. I can tell you I had lte with my bionic and not only is my nexus also getting lte but it's actually better. I want to make sure other people can read positive posts, because the radio is pretty darn good for me. It's not fair tha the only posts her are people complaining of an issue. I'm on the other side of the fence, along with many others who aren't posting

Soapbox? Me thinks not. Since this thread is about problems, it would be logical that it's not the place I expect to find testimonials about great reception. I have absolutely no issue with people saying they have no problems. The issue I DO have is with idiots demeaning those that DO have problems. Calling people whiners, liars and whatever is not the way to improve the performance of the phone. IDENTIFYING issues is the proper path to resolving those issues.

Do you really think if there wasn't such an outpouring of complaints across the country about data connections that VZW would have been so amazingly fast in acknowledging the issue? Surely if all owners had stuck their heads in the sand, the problem would never have been identified as quickly.

So yes, if you have great data connections say so. But to those that are also fortunate to be in that same boat, don't belittle those that aren't so lucky. You only demean yourselves.

BTW, I've never heard tons of people ing about actually having issues making phone calls with the Nexus. So let's not confuse or embellish the issue in an attempt to minimize it. The real issue with this phone are and have always been data connectivity. Are some people having trouble making calls? Probably, but there are TONS more having issues with data.

Finally, for those that owners that are so annoyed by posts of poor performance, why are you reading them? Nobody is forcing you to read threads that are obviously devoted to issues with this phone.

 

[Ken7]

I agree the picture thing is stupid, I didn't sat it. Believe you have issues and others do, I'm just trying to point out it's not as bad as people think. It just looks that way because upset ppl post not happy customers. It's the same with any product. We bought a dozen for work and zero complaints and none of us live in the same towns. ny/nj is fine or so it seems

Not so fine meth in my part of NY. I live on Long Island and that's where my problems are. The closer you get to Suffolk county the more issues you have as the radio is pushed further. That's why I said from day one it's no challenge to get great data reception in strong signal areas. The challenge is to get that continued data in areas that aren't as robust. As I travel west toward the City, 4G is almost perfect. Stronger signal, less of a challenge for the radio.

If you ever had the Rezound, trust me, the differences in these two radios are like day & night. It was a true rarity to ever have lost the 4G on the Rezound. I like the Nexus much better overall, but the difference in data connections is painfully obvious in areas where the signal isn't quite 'robust'.

My dream phone is the Nexus with the Rezound radio.

 

[meth68#AC]

Not so fine meth in my part of NY. I live on Long Island and that's where my problems are. The closer you get to Suffolk county the more issues you have as the radio is pushed further. That's why I said from day one it's no challenge to get great data reception in strong signal areas. The challenge is to get that continued data in areas that aren't as robust. As I travel west toward the City, 4G is almost perfect. Stronger signal, less of a challenge for the radio.

If you ever had the Rezound, trust me, the differences in these two radios are like day & night. It was a true rarity to ever have lost the 4G on the Rezound. I like the Nexus much better overall, but the difference in data connections is painfully obvious in areas where the signal isn't quite 'robust'.

My dream phone is the Nexus with the Rezound radio.

Sorry ken7 your experience isnt the same fir everyone, In the past 4 months I've owned a bionic, rezound, nexus.

Bionic was horrible with data most of the day I would have no lte or 3G just like many others. Rezound was better data wise but sense 3.5 is a joke, I hated it. I am now happy

 

[Ken7]

Sorry ken7 your experience isnt the same fir everyone, In the past 4 months I've owned a bionic, rezound, nexus.

Bionic was horrible with data most of the day I would have no lte or 3G just like many others. Rezound was better data wise but sense 3.5 is a joke, I hated it. I am now happy

I wasn't a huge fan of Sense either, but I could have lived with it. Besides, ICS will come to that too.

I never claimed my experience was representative of everyone's, but certainly the VZW store I went to was very upfront with me about the Nexus radio issues. I appreciate that honesty. But it is generally acknowledged that the Rezound radio is among the best out there. I certainly don't see complaints even approaching that of the Nexus radio.

 

[meth68#AC]

I wasn't a huge fan of Sense either, but I could have lived with it. Besides, ICS will come to that too.

I never claimed my experience was representative of everyone's, but certainly the VZW store I went to was very upfront with me about the Nexus radio issues. I appreciate that honesty. But it is generally acknowledged that the Rezound radio is among the best out there. I certainly don't see complaints even approaching that of the Nexus radio.

Ken if you were getting 35mb down and 17mb up with your nexus would you be able to agree with anyone saying I want a different radio? That's where am I'm at along with some others. I hav my dream phone, it's my nexus. Hopefully soon your fixed and agreeing

 

[tntdroid]

Can you point me to the article or statement from Verizon where they said 'data is working fine'? I've seen article after article saying exactly the opposite, that Verizon knows there is a data issue with the phone and it will be addressed. I was told exactly the same thing by a VZW sales guy. It's very obvious by just looking at all the display phones in a marginal area.

Main page androidcentral.com title its not us its you. They state its accurate and that other 4g devices are not so they don't show the constant up and down. They will now make it report less accurate on the device so it shows less of a change.

Sent from my Galaxy Nexus using Tapatalk

 

[pauldroidr2d2]

We all know the Nexus was delayed and we've never been 100% sure why.

We now know that Verizon has just acknowledged a reception problem exists in the Nexus. So with that information, here are my questions:

* How is it that Verizon never saw the reception issue during testing? They have the reputation of testing, testing again, and testing much more before a phone is finally released. THIS eluded them??? So many people are seeing this issue across the country and THIS eluded them? Please tell me how this is possible with a company that has the reputation of being 'anal' about pre-release testing.

* Let's assume they knew the problem existed. Why wasn't it fixed if, as many people 'in the know' are saying, it's software based? OR, do they really know the issue is hardware-based and not much can be done. Perhaps the reception can be 'tweaked' in software, but if it's hardware, VZW knows damn well it won't be fixed. They have no intention of recalling all these phones.

* Let's not put all the blame on VZW, after all Samsung built it in conjunction with Google's input and specs. So how is it that neither of these entities saw the problem. Nobody saw it, nobody?

Am I the only one that thinks this is very very strange. If my logic is flawed, I'd be happy to be set straight on this.

Each of the 4G LTE phones have had their share of problems. I have owned the charge, the tbolt, bionic and now the Nexus.

Each of them have problems similar to the Nexus.


Sent from my Galaxy Nexus using Tapatalk

 

[Ken7]

Ken if you were getting 35mb down and 17mb up with your nexus would you be able to agree with anyone saying I want a different radio? That's where am I'm at along with some others. I hav my dream phone, it's my nexus. Hopefully soon your fixed and agreeing

Meth, I really don't think you're understanding what I'm saying. In a strong signal area I have no problems and get great speeds! In marginal areas the radio demonstrates its inability to hold a 4G signal where a phone like the Rezound had no issues.

The up & down speed has zero to do with the radio's performance in more marginal areas.

I've just heard that VZW will be 'updating' the phone shortly with 'more bars' for a given signal strength. So in other words they are doing NOTHING to actually fix the sensitivity of the radio, but rather giving people a placebo to 'think' they have a better signal. Just like AT&T "more bars in more places". It's the IPhone BS in reverse.

Not sure if people understand this, but VZW has just insulted everyone's intelligence. I really had no real intention of exchanging this phone for something else, but I'll tell you after this, this is back on the table. Incredibly disappointing.

 

[Ken7]

Main page androidcentral.com title its not us its you. They state its accurate and that other 4g devices are not so they don't show the constant up and down. They will now make it report less accurate on the device so it shows less of a change.

Sent from my Galaxy Nexus using Tapatalk

As I just said, the hope for those of us with real 4G data connectivity issues has now greatly diminished.

This is really disappointing and shame on VZW for insulting the intelligence of every single Nexus owner...especially those with problems. Maybe they can make an extension to the display at the top so that they'll have room to show 25 bars. Unreal.

Edit: I wonder how much damage that article in Anandtech did to getting this real issue of data connectivity resolved? It wasn't until after that article that all of a sudden VZW changed their tune. Initially it was VERY apparent that Verizon was acknowledging there was a real issue and now it's just the fact that they're not showing enough 'pretty bars'.