So very disappointed in my LG G5...

GolferChris68

Well-known member
May 14, 2011
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What was LG thinking? The build quality of this phone is awful - it feels like a cheap $99 plastic phone. The removable module at the bottom of the phone is unevenly lined up with the main part of the phone, leaving a noticeably uneven gap. The chamfer/edges of the phone feel sharp, not polished like they should be, almost like they could cut your hand (though they won't). The G5 feels cheap in hand, and it looks cheap. My expectations about the build quality were already lowered from videos I've watched the last couple of days, but the bar still wasn't low enough.

The other awful decision - the launcher! They removed the app drawers, in favor of an iPhone-like launcher experience. Yuck. And for the apps that you can't disable, the only way to "hide" them is to place them into a folder on one of the home screens. Not a great solution. There is an "easy home" option, which gives you back the app drawers, but doesn't allow you to add widgets or otherwise customize the home screens. I don't know what they were thinking, but you have to install something like Nova Launcher to get anything close to a true Android UI experience. Bottom line, their launcher is dumbed down, and I don't know why.

That said, there are some things I like about the phone - the screen is nice. Good color and sharpness. The cameras are nice (took a couple of photos at normal angle and wide angle), though not really any better than the S7 Edge and iPhone 6s Plus. I like the always-on display a little better than the S7/S7 Edge implementation. And the performance seems good, with the UI being very smooth with no lag.

After using it for a few hours, two main thoughts come to mind - "disappointment" and "compromise". The build quality and UI design are very disappointing, and inexcusable in 2016, when there are so many phones (even cheaper mid-range selections) with much better build quality. Even LG's own V10 has a much better build quality. I feel like they compromised the phone by focusing on the modular "friends" aspect of the G5, instead of the making sure the basics of the phone itself are polished. How many people are really going to buy a G5, and then purchase any of the modular add-ons? And from what I've read, depending on what country you are in, you may not be able to get some of the modules anyway.

I apologize that this post comes across as so very negative. I'm just hoping to add another point-of-view backing up some of the YouTube reviews we've all seen. Additionally, I've owned a number of different phones over the years, and this ranks as one of the worst I've ever used. I just hope that LG is working on the V20, and doesn't handicap that phone with useless gimmicks that compromise the basics of the phone, as they've done with the G5.

As for my G5... I will be returning it to Verizon. The things I like about it (screen, camera) aren't enough to overcome my dislike of the general build quality and questionable UI decisions made by LG.
 
This is getting ugly for LG. I really hope the follow-up to the V10 doesn't follow this path. It had some of the best build quality I've seen on a phone
 
This is getting ugly for LG. I really hope the follow-up to the V10 doesn't follow this path. It had some of the best build quality I've seen on a phone

I predict that the price of this phone will be discounted in a few weeks when they see the disappointing initial sales numbers. It's really a shame, as I loved the LG V10. The V10 was an underrated phone that should have been a bigger success - it had a great build, nice screen, great audio quality, nice cameras, etc. The direction they decided to take with the G5 and modular "Friends" that most people won't ever purchase was just bizarre. A pretty epic fail all around for LG and whichever of their departments decided to go this route.
 
I feel the same. I didn't mind the back so much but I feel it was misleading to call the phone full metal. The back light bleed ruined it for me. Just not acceptable that a brand new top end phone has worse back light issue than a cheap moto G. I've always been an LG fan since the g2. And I really was liking this. But if see the backlight issue everyday (mine was visible in broad daylight at half brightness on the stock wallpaper) I would drive me nuts. So I'm returning mine too. I'm pretty gutted.

Posted via the Android Central App
 
I like the "sharp" groove. In fact, when I looked at the pre-release photos, I was hoping it would be like it turned out to be.

We have some iPhone 6s at work that I have to test with, and with their perfectly rounded edges and silky finish, I have trouble picking them up off a table. Whenever I squeeze them with my fingers to pull it away from the table surface, it slips out of my fingers. I have to rock it off the table. The groove gives my fingers something to grab onto.

Likewise, I like how the groove "bites" into my palm and fingers when I'm holding the phone. Some phones are so slippery that when I hold them tight as I'm walking around to guard against dropping them, they feel like they are going to pop out of my hand.

But not with the groove. It's exactly what I was hoping for.
 
I'm sorry I'm not getting any light bleed. Maybe you have a bad unit
Also there isn't a phone with a better build quality under this price range.

That I've seen, I think LG is heading in the right direction the only issue I have is I wish they had kept the the 5.5 screen size



Posted via the Android
 
I feel with time and use the modules will become an issue. Wear and tear and next thing you know they're wobbly and loose. But that's just me. I'm gonna pass on this one. Currently using a V10 and iPhone 6s.

Posted via the Android Central App
 
Some additional observations, and positive aspects of the G5 that make the issues with build quality all the more frustrating -

- I really do like the screen. Even though it's an LCD screen, the quality is very good. Nicely saturated colors, sharp text. Really nice.

- The speaker is quite good. Plenty of volume, but no distortion of music or voice calls.

- Not sure yet about the audio through headphones. It's not bad, but I need to listen to more music to make a determination. I've been listening to Spotify, which tends to add some base to most tracks. I'm going to copy a few songs to the phone's storage to get a better idea of music quality through headphones (listening with Bose A2 over-the-ear, which do a pretty good job, though not to the level of $500+ cans).

- Double-tap on the screen to wake the phone, and double-tap to put it back to sleep. Every phone should have this.

With regards to the looks and style of the phone - some people think it's ugly. I disagree with that, and think it actually looks good. It's the quality of materials and "fit and finish" that are a let down for me.
 
They should have just built on from the G3 & G4. They didn't need to dramatically change an already popular phone. This should not have been the G5, but rather a totally separate series. Got a feeling that LG are not going to do well this year.
 
So, I'me really torn now, having taken some photos outside. I really like the camera. Maybe I'll see if Verizon has another in stock where the build quality a little better. I'm so annoyed with LG - if they had just build this thing, without the modular support, and a stronger, more metallic body, it would be a really nice phone.

Anyway, I've attached a few photos. The second photo was taken with the wide lens, the other two with the regular lens.

0401161555c.jpg

0401161604.jpg

0401161604b.jpg
 
The T-Mobile locations in Birmingham AL only received the gold G5. I couldn't pull the trigger. I had my heart set on the silver variant. After reading some post, I'm hesitate. Might stick with my G4 for a minute, wait and see what HTC has to offer. Maybe? I really wanted this phone. My biggest fear is getting a unit with a wonky bottom piece. That would frustrate me to no end.
 
I've been reading some threads it's not all metal. I should have done my research. Because not only is the phone made with some plastic there is a lack of QC, come on LG.

All the reviews I watched siad the G5 was made from all metal. I may take this back

Posted via the Android Central App
 
Aww man I was thinking of buying a G5 but I guess never mind.

Posted via the Android Central App with Nexus 5x
 
Reading what I have about the metal build, I wish LG had just stuck with a plastic build. I don't wanna buy a phone expecting one thing only to get another.
 
The G5 has nothing on the GS7. One thing I can say about Samsung is that when they were advertising an all metal and glass build, thats excacly what they did, hands down

Posted via the Android Central App
 
The G5 has nothing on the GS7. One thing I can say about Samsung is that when they were advertising an all metal and glass build, thats excacly what they did, hands down

Posted via the Android Central App

That's great and all, but I really hate Samsung phones. I hate seeing them. I certainly hate hearing the same text tone in public all the time. It's just the iPhone to me now. Sheep.
 
Yeah, reading around there seems to be a fair amount of quality control issues. Some people have no light bleed and no gaps on the chin, if that was me I'd be dead happy. But there is a high number of people with the same issues. Enough to put me off just simply getting a replacement, I don't want to be constantly sending phones back. To be honest, other than the s7 I'm not sure what else to go for (my carrier, EE UK, only have a limited choice).

Posted via the Android Central App
 
That's great and all, but I really hate Samsung phones. I hate seeing them. I certainly hate hearing the same text tone in public all the time. It's just the iPhone to me now. Sheep.

Sheep? That's ridiculous.

I was planning on trading my S7 edge for the G5 for weeks now..until I read the reviews, saw the review videos, and played with one at Verizon. I put my S7e next to it and the build quality Samsung provided is far above what LG is supplying with the G5. Maybe some people prefer LCD but the super amoled panel in the S7 puts the ips LCD to shame.

Samsung created a better phone and just because that is my opinion I am a sheep? Getouttttaaaheyyaa

Posted via the Android Central App
 
Sheep? That's ridiculous.

I was planning on trading my S7 edge for the G5 for weeks now..until I read the reviews, saw the review videos, and played with one at Verizon. I put my S7e next to it and the build quality Samsung provided is far above what LG is supplying with the G5. Maybe some people prefer LCD but the super amoled panel in the S7 puts the ips LCD to shame.

Samsung created a better phone and just because that is my opinion I am a sheep? Getouttttaaaheyyaa

Posted via the Android Central App

I agree. I don't think you can ever be called a sheep with android.

Get the hardware package you can afford and love. And you can customise it and make it yours from the inside to your hearts content.

All android phones are 'one' to me. Which is great. We have so much choice and freedom that each of our phones are different from the inside. But at the end of the day they're all the same; Android.

Its okay if LG doesnt do good this year. This year might belong to Samsung. Last year ended with Nexus 6p being the best phone. Before that it was HTC one M8. LG has been doing great too with the G4 and the V10. I loved those phones. It's okay. Every manufacturer has its ups and downs. It's about learning from the mistakes.

Samsung 'learned' from their mistakes from last year. Just like they learned from the mistakes of the year before. They learnt that S5s built wasn't good so they improved on it. Then they learnt that while built quality is important so is expandability so they improved on it. Learning and improvement is what takes companies forward.

HTC 'should learn' and we'll see if they did. In the same way, LG will have to learn that built quality and design is important and improve on it next year.

Posted via the Android Central App
 
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