Software not updated. Download failed.

[jasonmhanes]

Well now the update program crashed and my phone is stuck on this black screen with the the start button and I cannot do anything

It will only let me repair it so apparently that's what I'm doing

 

[anon(982399)]

Do not push start

 

[jasonmhanes]

I didn't push start but since program crashed I opened it back up and it's only letting me run the repair assistant so idk what that is going to do exactly but it's my only option so I clicked it...currently on repairing 15 of 30 it says

Will I have to reinstall the update after this is done "repairing" whatever it is repairing ??

 

[anon(982399)]

I didn't push start but since program crashed I opened it back up and it's only letting me run the repair assistant so idk what that is going to do exactly but it's my only option so I clicked it...currently on repairing 15 of 30 it says

Will I have to reinstall the update after this is done "repairing" whatever it is repairing ??

It should fix it. Probably yes , just check if you still on lollipop.

 

[hal1]

Don't know if my internet is slow today, but it's been 2 hours and it's only halfway downloaded. Also, it seems to be the first half, the 23.21.24, not the 24.whatever.

 

[anon(982399)]

Don't know if my internet is slow today, but it's been 2 hours and it's only halfway downloaded. Also, it seems to be the first half, the 23.21.24, not the 24.whatever.

All I can say that it took me about 25 minutes from start to finish for both updates.

 

[jasonmhanes]

Well I went thru the fix and everything is good now update installed itself

 

[hal1]

Thanks all. The updater worked. Hope this thread is helpful to others

 

[Fabio Buritis]

Helo,

where I get this program! Please I need!