Software update

No luck. Wiped the cache partition, but the update check requires me to wait for 72 hours (I guess since I advanced it several days in my past attempts to get the download).
 
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Just got the update. Fingerprint scanner is working better, does feel snappier.

Did a cache partition wipe.

Sent from my SAMSUNG-SM-G920A using Tapatalk
 
I also noticed that now when setting an alarm, it tells you how long you have until that alarms goes off, whereas it didn't before.

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Broke a couple games for me. Sonic Runners straight up won't work at all any more, just loads a black screen then crashes to the homescreen
Anyone else have apps that won't work any more or am I alone on this? Pretty sure it's related to this update since I was just playing it fine earlier today before I updated.
 
Broke a couple games for me. Sonic Runners straight up won't work at all any more, just loads a black screen then crashes to the homescreen
Anyone else have apps that won't work any more or am I alone on this? Pretty sure it's related to this update since I was just playing it fine earlier today before I updated.

Games for me on the gear vr doesn't work after updating to the new firmware also..
 
Hey I'm having the same update issues says I'm update n I have change date n wipe cache still no update on the s6 ... Did you get yours to work?
 
If your on att or do know the update is out for your carrier go to the samsung experience shop in best buy and make them do it

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Has anyone noticed the battery being worse and their phone getting extremely hot after the update? Before the update I could go all day without charging and have approximately 30% left around 11:00 PM. The last few days I've had to charge the phone in the early evening.
 
I just checked again to see if the update is available for me yet. NOPE.

This is getting on my nerves. I can't understand why I'm not eligible for this update yet.
 
I just checked again to see if the update is available for me yet. NOPE.

This is getting on my nerves. I can't understand why I'm not eligible for this update yet.

It hasn't even been a week yet. Update roll outs can take 2 or 3 weeks; this is normal for Android phones across all carriers. You could try Samsung Smart Switch on the computer and see if that allow you to update. Since it's not OTA it might allow you to bypass that waiting period.
 
It hasn't even been a week yet. Update roll outs can take 2 or 3 weeks; this is normal for Android phones across all carriers. You could try Samsung Smart Switch on the computer and see if that allow you to update. Since it's not OTA it might allow you to bypass that waiting period.


Not sure how to do that. In the Smart Switch preferences there's a setting to "pre-load device updates", but I don't see where I can initiate that process. Can you help me out?
 
FYI: I'm on a chat with an AT&T rep right now. Seems the issue with ME is that for some reason, the internal AT&T "update database" still has me listed as having my S4, not my S6 ... which is why my phone keeps telling me that no update is available. The rep is correcting that now, and will push the update out to me in just a bit.

(CORRECTION: This issue with my IMEI is effectively resolved, but it may take a couple/few days before I get confirmation on that, and can THEN check for my update)

So, for any of you AT&T people who are showing "no updates available at this time" when you do an OTA check for updates, you MIGHT be having the same problem as me. Would be worth a check using the "live chat" feature on AT&T's website to find out.


UPDATE AGAIN: Talk about good customer service!!! The rep I was live chatting with just called me personally to tell me that he followed the case through, and the database update has been processed, and that as soon as I can get on wifi with a good 4g/4gLTE signal, I should be able to check for the update again and download / install it. He told me that they use the cellular network to ping my phone and confirm the IMEI number prior to allowing the update which is why I have to be somewhere that has a good connection to both wifi and cellular. Unfortunately, my office must be built out of lead, because our cellular signal strength is HORRIBLE in here. Looks like I should be able to get my update this evening at home.

FINAL UPDATE - FOR NOW: Was able to relocate in my office building to a place where I have a good cellular and wifi signal. Tricked the phone using manual time/date function, and was able to download/install the update (YAY!). Just rebooted into recover mode, cleared/wiped the system cache ... and will be monitoring it for a few days to see if I notice any real changes/improvements.
 
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215 Mb update here in Canada on sasktel today. Half way done downloading it right now.

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