Solved: Location of photo storage has changed?

Calab

Member
Dec 30, 2014
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I have a Google Pixel 7 phone that recently updated to Android 15. Windows 11 usually shows my phone in the sidebar of Windows Explorer. That is where I go to download photos from my phone, etc. Normally, the camera would show photos at "C:\Users\me\CrossDevice\Pixel 7\storage\DCIM\Camera". Today, when I browse to that location, my latest photo's are missing.

If I connect my phone to my PC using a cable, and set the phone for file transfer, I can see my photos at "This PC\Pixel 7\Internal shared storage\DCIM\Camera". There are no missing photos here. If I use the Phone Link app in Windows there are no missing photos here either.

The phone recently updated to Android 15 and I'm wondering if that may have changed something, and more importantly, how can I change it back? I don't see any settings in the Camera app or Photos app that let me change the storage location of my photos.

Does anyone know what happened? Is there a way I can fix this?
 
You don't use Google Photos on both phone and computer? If you're signed into the same account they will show up both places.
 
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It sounds like it might be an issue with Microsoft's Cross-Device functionality. Have you checked to make sure everything in Windows Update (and the Microsoft Store) is up to date?
 
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It sounds like it might be an issue with Microsoft's Cross-Device functionality. Have you checked to make sure everything in Windows Update (and the Microsoft Store) is up to date?
Yes I have. I agree with you about it being an issue on Microsofts side.

I just discovered that if I modify an existing photo (delete, rename, etc.) that the missing photos will appear. So it's just a caching issue on Windows side.
 
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