[SOLVED] Pics,music gone when connect to pc

[svette80]

Have a Moto G7, when connect to pc, SD card drive is shown, open it all files r there except my music and pictures.
They r displayed and can open via the phone on the SD card. This was working and just started, no system updates prior to this issue.

 

[B. Diddy]

When you connect to the PC via USB, are you making sure to swipe down the notification panel, tap the USB notification, and select MTP/File Transfer?

 

[svette80]

Yes I am. Doesn't ask mtp just transfer files. Mtp is not a option.

 

[B. Diddy]

Do your music and picture folder names have a leading period? If so, make sure "Show Hidden File/Folders" is turned on in Windows File Explorer.

Otherwise, try unmounting the card, removing it, and inserting it into the PC's SD reader -- can it see those files now?

 

[svette80]

Thanks for the assistance. Left card in phone did unmount and then just did a mount and now those 2 folders now show with others. Just doesnt make sense why all showed except these 2. I would think all or nothing. Thanks again.
IS there something I need do to close thread or show resolved.

 

[B. Diddy]

I'll mark it as solved, but no need to close. Glad it works now!