Sound notification for Marco Polo app on Note 10+ is gone?

[Android Central Question]

Hi this question is for ppl that have note10 plus and uses the app Marco polo....

I just updated my phone from a note 9 to note10 plus and now the universal sound that Marco polo makes when someone is leaving a msg is completely gone and there is no option or default to set it to that sound...I've had 2 diff types of phones before and all of my family have all kinds of phones and carriers and they all make the same univeral sound, I'm trying to figure out why this latest brand new phone doesn't. Does anyone else have this problem? If so is there a way to fix it? I've already contacted the developer and they said its more of the phones issue not app*

 

[mustang7757]

re: Sound notification for Marco Polo on Note plus?

I don't know how any members would have this app but you download to your new phone and can't get it set up? I'll leave a link to register so you can communicate here , as a guest account you can't.https://forums.androidcentral.com/showthread.php?t=409154

 

[belodion]

re: Sound notification for Marco Polo on Note plus?

We can't help if you don't respond.

 

[ruckers1979]

re: Sound notification for Marco Polo on Note plus?

I just got a new GS20 and am having this issue. I like the default Marco Polo app sound, but now it's gone!

Anyone know of a fix for this issue? When I chose my "default" notification, it now overrides the app notification with my default, and if I want to change the app-specific notification, the only options I get are the Samsung defaults. Anyone know how to get the default APP notification back?