Sounds Settings not working

[BenBrettster]

Nokia X Sound settings not working, ringtone and notifications say silent and i can't change will not let me go to the correct file path. I have updated the firmware to 1.2.4.1 and nothing has changed. please help my device is silent.

 

[B. Diddy]

Welcome to Android Central! What do you mean by file path? In the Sound settings, what happens if you try to adjust volumes? Do you even get a slide bar to adjust? Does the Settings app crash?

 

[eabdhad]

Dear Ben,

Try to:

- Power OFF your mobile
- Power ON after 1min.
- Check again the sound settings

Best Regards