Soyes xs11 signal problem

[Android Central Question]

Hey, does anyone know how to fix signal probldms on Soyes xs11 Android?

Signal keeps disappearing

 

[mustang7757]

What service provider? How old your sim card ? Did you have to input a APN or it populated one?

I'll leave a Link to register so you can communicate here as a guest account you can only post questions but can't reply
https://forums.androidcentral.com/showthread.php?t=409154

 

[Jordanltu]

Hello, im using soyes xs11 android 6.0

Version: A28C_T8

I bought this phone used and im having troubles with mobile data signal. Signal keeps disappearing, usually it shows 3g on top of the screen and after a while signal disappears and restars by itself. I tried resetting network settings but that didnt solve the problem. Tried different sim cards but it still the same. Can anyone help?

 

[mustang7757]

Hi, welcome to AC!
I merged you to your original question, check some of things I mentioned.

 

[Jordanltu]

Phone is unlocked to all sims

 

[mustang7757]

Ok, there couple questions I asked , can you tell me about them?

 

[Jordanltu]

Sim is new and APN section is blank

 

[mustang7757]

Sim is new and APN section is blank

Nothing highlighted there ?
This my screenshot

 

[Jordanltu]

No, that section is completely blank.

 

[Jordanltu]

Coulf it be because the phone is encrypted?

 

[mustang7757]

Can you add one?

 

[B. Diddy]

Welcome to Android Central! Soyes is a cheap Chinese brand that is similar to a lot of the knockoff clones (often called "Welcome" phones because they all have the same boot screen that says "Welcome") sold on sites like Wish. These phones typically do not have 4G support, and the major carriers in the US (and also elsewhere in the world) are starting to require phones on their network to support 4G VoLTE.

Which carrier are you trying to use?