D Dbm40 New member Sep 11, 2017 1 0 0 Sep 11, 2017 #1 Hi I recently went to use the camera on my s6 edge for the first time. The front camera is fine, however the back camera has spots which look like smudges. Has anyone had this problem before?. Any advice how to resolve it?. Thanks
Hi I recently went to use the camera on my s6 edge for the first time. The front camera is fine, however the back camera has spots which look like smudges. Has anyone had this problem before?. Any advice how to resolve it?. Thanks
SpookDroid Ambassador Jul 14, 2011 19,825 1,245 113 Sep 12, 2017 #2 Is your phone new? If so, is it still under warranty? Could you post a sample image of what you're seeing? Make sure that the crystal is clean or has no scratches, as well as any protective films over the lens be removed.
Is your phone new? If so, is it still under warranty? Could you post a sample image of what you're seeing? Make sure that the crystal is clean or has no scratches, as well as any protective films over the lens be removed.
W WowSpring6 Active member Aug 8, 2017 44 0 0 Sep 12, 2017 #3 Maybe there is some dust get into the back camera. Or the connector is poor here. Pls go to the customer service port to have a kind look.
Maybe there is some dust get into the back camera. Or the connector is poor here. Pls go to the customer service port to have a kind look.