I called the first time to sprint (been a customer for years) and they tell me that there is no "Premiere" customer club. Everyone on the forums informs me that I spoke with the Janitor and I should call back.
Called back...here is my story:
"hello this is **** from Topeka, KS, how may I help you?"
I wanted to check the premiere status of my account and the pricing for the Evo.
skip to the good parts....
"okay since you have the $75 credit, the phone will cost you $299 minus the $100 mail-in-rebate, minus the $75."
So what you are telling me is that the $75 doesn't come off the original price of the phone ($400) but the $199 since I am extending my contract?
"that is correct "
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So my question is..."is this chick lying to me and I'm yet again being filled with wrong information?"
I also called best buy and they told me that whatever discount (75 or 150) does not come off the 199 and they do not uphold that discount, only Sprint does.
Called back...here is my story:
"hello this is **** from Topeka, KS, how may I help you?"
I wanted to check the premiere status of my account and the pricing for the Evo.
skip to the good parts....
"okay since you have the $75 credit, the phone will cost you $299 minus the $100 mail-in-rebate, minus the $75."
So what you are telling me is that the $75 doesn't come off the original price of the phone ($400) but the $199 since I am extending my contract?
"that is correct "
-------------------------------
So my question is..."is this chick lying to me and I'm yet again being filled with wrong information?"
I also called best buy and they told me that whatever discount (75 or 150) does not come off the 199 and they do not uphold that discount, only Sprint does.