Sprint Galaxy Nexus - "Not authorized to call this number" Cyanogen 10.1.3

[Blue69RT]

Hello,

So I went through the process of rooting, and loaded the Cyanogen Toroplus ROM, and everything seemed to be working fine...

However, when I go to call a couple of numbers, I get a "Your account is not authorized to make calls this number". On some other numbers, I can call fine.

So I read through some other threads, and one suggestion I followed was to do a Factory Data Erase, and check the setting in Mobile Networks before setting up my Google Account. I did this, and once it came back up, the Mobile Network setting is set to LTE/CDMA, like it always was, and I was able to call those 2 numbers I had not been able to before.

Then, I setup my Google account, and I couldn't anymore. The Mobile Network setting has not changed. So, to make sure, I did the factory reset again, and without setting up Google, I tried the calls again, and it worked.

So it seems like something about my Google account is messing it up. The settings on the phone don't change.... Any Ideas?

Thank you.

 

[Blue69RT]

Strange thing... As it turns out, one of the numbers I can't call is my land line at home. When I call 1-xxx-yyy-zzzz I get the "Not Authorized" message... If I just calll xxx-yyy-zzzz without the preceeding 1, I get through. Is there a call setting that I need to change? I will look, because it seems odd to me.

 

[N4Newbie]

I don't know if it has anything to do with anything, but I never dial the 1 prefix when using my cell. Haven't done that for many years; the phone and/or the cellular network just seems to do it by default.

 

[Blue69RT]

It's definitely new to the way the phone is now... I was making the calls out of the same Contacts list I've been using forever, but now, for whatever reason, this specific area code does not require a 1... I'm just glad it's not something I broke.

 

[Sicily1918]

It's definitely new to the way the phone is now... I was making the calls out of the same Contacts list I've been using forever, but now, for whatever reason, this specific area code does not require a 1... I'm just glad it's not something I broke.

I wonder if there is something else amiss in your actual Google contact (like you have the "1" listed, but there's a different country code or something like that)?