Sprint Note 2: 4.3 update not taking

[jameyg03]

I get the notification to update to 4.3. Every time I do it though it doesn't take. I go to about and I'm still in 4.1.3.... I have rooted my phone so not sure if that is the issue. Any help would be greatly appreciated.

 

[dancing-bass]

Re: 4.3 update not taking

backup any important information/files/photos/texts that you want to keep, and save them somewhere NOT on the phone. Unroot, and try the update again. If that fails, double check that you're unrooted, do a factory reset, and then try again.

And if it STILL fails.... hopefully someone else has a better idea!

 

[Joe Pine]

Re: 4.3 update not taking

i had this problem as well. it would reboot into my custom recovery which the update did not like, i had to flash the stock recovery which i got online but its been a while do i don't remember where. if i remember correctly i flashed it like a rom and wiped the phone. then the update took