stock HTC Mail app incompatible w/ Verizon.net account ???

[neutronjeff]

I can't be the only one who has encountered this issue. The stock Mail app will no longer function with my Verizon.net mail account. I have spen a couple hours across calls to VZW tech support and even with FiOS tech suport to figure this out, no help.

Main Symptoms:
-the phone runs hot and the battery drains in 3-4 hours with Mail as the main user of battery.
-almost every time you open the inbox it is empty and the phone starts downloading the entire inbox again, even if you were just in it and updating a few minutes ago
-wtf?

I wiped the the phone a couple times (I was stock) no help
I tried MailDriod and K9, they did not suffer from the problem, but I really prefer the stock app which had been performing flawlessly for my Business (Exchange) mail and my personal mail untill sometime in late winter ~January.

I had hoped that the mention of changes to the Mail app in the .19 OTA would solve it, but no.

As a last resort I rooted this week to see if replacing the stock software with a Sense 3.0 ROM with the new app would solve the problem. I tried ShiftS3ns3 3.0. It behaves the same way with my Verizon.net account.

I am about to give up on this, but I figure, I can't be the only one who has this problem.

Any experience with this issue, especially resolving it, is welcome here.

Please don't post to this thread that I should just use -insert your favorite 3rd party mail app here-.

 

[pcbtmr]

Not sure what the issue is but I have a Verizon.net account for my home acct and works well. Had to replace my phone recently and now, emails do not get pushed to the phone. Likely a setting... Other than that, the stock mail app works for my VZ.net.
Good luck.