Stuck in reboot loop after update

[dvorak]

I just got the small "preparation" update (the 7mb one) and it downloaded fine, my phone rebooted and did the update and everything seemed fine, until it started up. I get to the lock screen and it's fine for a few seconds and then suddenly reboots. I can get to the menu to select recovery (holding down the down-volume button) but when i select recovery it just reboots and never goes to it. My phone is 100% stock.

 

[anon(94115)]

pull the battery, let it sit for 5ish minutes, try again

 

[dvorak]

pull the battery, let it sit for 5ish minutes, try again

That didn't work. It did the same thing, starts up to the lock screen, then reboots after a couple seconds.

 

[anon(94115)]

then you have to do a factory reset, something got borked

 

[dvorak]

I just tried recovery again and it got into it this time but it shows a phone icon with a red exclamation point.

 

[anon(94115)]

soft brick or is it loading the update?

 

[dvorak]

soft brick or is it loading the update?

Don't know what a soft brick is, but it starts with a spinning arrow logo with a downward pointing arrow in it, then goes to the one with the exclamation point.

 

[anon(94115)]

no line going across the bottom?

 

[dvorak]

no line going across the bottom?

it starts with this: ImageShack? - Online Photo and Video Hosting
then goes to this: ImageShack? - Online Photo and Video Hosting

 

[anon(94115)]

can you get to hboot?

pull the battery, hold the down volume rocker, keep holding while pressing and holding the power button. the led should flash 2 times and then you can let go of the power button...should take you to hboot. do a factory reset from there

 

[speedyjon]

This same boot loop happened to me. I didn't root to install the leaks because I wanted to keep my data. But with this problem I lost it anyway. My phone would boot fine for five minutes, and reboot. But when I tried to do a factory reset the phone would not do anything. I had to do it from the recovery.
Everything is work fine so far now.
But I lost everything on the internal memory, even storage.

Sent from my Rezound with ics using Android Central Forums

 

[dvorak]

Yes i can get into Hboot, that is how i got into recovery last time. Is there some way of installing it like in this thread, but won't wipe everything?
http://forums.androidcentral.com/verizon-htc-rezound/197129-how-get-ics-if-you-stuck.html

I really dislike having to wipe everything, especially because this is a standard update and it just broke my phone.

 

[dvorak]

Well i think this "update" has bricked my phone. I can't do a factory reset from hboot, it just reboots the phone and does the whole process again... I'm off to the verizon store now, good thing i still have my warranty and should get a new one free.

 

[NoYankees44]

You should be able to reset the phone in hboot.

The red exclamation point is just stock recovery. It is supposed to do that. We're you unlocked or rooted or anything? Just download the ruu and flash it in hboot. It should fix everything and give you ics

Sent from my ADR6425LVW

 

[dvorak]

You should be able to reset the phone in hboot.

The red exclamation point is just stock recovery. It is supposed to do that. We're you unlocked or rooted or anything? Just download the ruu and flash it in hboot. It should fix everything and give you ics

Sent from my ADR6425LVW

100% stock, and I tried and it didn't work. Also the factory reset from Hboot didn't work either, doesn't matter, new (refurb) phone is on it's way.

 

[justant12rezound]

What kind of device do you have

Sent from my ADR6425LVW using Android Central Forums

 

[justant12rezound]

Turn it into lte /cdma auto of not through your settings or try it from phone dial *#*#4636#*#* go to phone info

Sent from my ADR6425LVW using Android Central Forums