Stuck on 3G in Jacksonville, fl

[dd0yl3]

I have been stuck on 3G for a week now and can't get back to 4G. I am running stock and unrooted. Does anyone know if it is a problem in the area or maybe its just the phone?
Sent from my ADR6400L using Android Central Forums

 

[anon(394005)]

Try the following:

1. Ensure phone is set to LTE/CDMA - Menu, Settings, Wireless & networks, Mobile networks, Network Mode
2. Power down, pull battery and SIM for five minutes to force a reset and re-provision on the network
3. Check the battery door contacts in the upper right (these are for the LTE antenna). Try another door if you have one.

 

[dd0yl3]

Thanks, removing the sim for 5 min worked. I still don't understand what happen though.

Sent from my ADR6400L using Android Central Forums

 

[anon(394005)]

Cool, glad it's working again. Sometimes electronics just a need a good power off for a bit to let all internal components reset. Usually a couple minutes is all it takes to allow any residual power to dissipate, but five is for good measure, just to be sure.