stuck on checking for updates screen

[jskinvest]

I went to check to see if I got the Feb 1 security update on my S21+ and I have been stuck on this screen forever. I have rebooted and also wiped the cache partition. Nothing works. Any thoughts?

 

[Roscopcoletrain]

well now I'm scared to check for updates lol

 

[jskinvest]

well now I'm scared to check for updates lol

well after about 25 minutes of checking for updates it stopped and said up to date. I don't know why it took that long

 

[Gayle Lynn]

Toggle wifi off then on? Turn off mobile data also.

PS: how to stop being automatically subscribed to a thread I reply to? Don't see as a preference option, don't recall that happening before.

 

[anon(19759)]

Toggle wifi off then on? Turn off mobile data also.

PS: how to stop being automatically subscribed to a thread I reply to? Don't see as a preference option, don't recall that happening before.

Click on Tools at the top of the individual thread and click Unsubscribe.

 

[mustang7757]

I went to check to see if I got the Feb 1 security update on my S21+ and I have been stuck on this screen forever. I have rebooted and also wiped the cache partition. Nothing works. Any thoughts?

Go to settings>apps>tap system apps>scroll to system updates should be 2 and clear data on both and force stop them

 

[jskinvest]

Go to settings>apps>tap system apps>scroll to system updates should be 2 and clear data on both and force stop them

I just did that but only on one since I didn't see two system update apps. Then I went to check for software update and it is still taking an unusually long time to check.

 

[mustang7757]

I just did that but only on one since I didn't see two system update apps. Then I went to check for software update and it is still taking an unusually long time to check.

Sorry typo by me , software update

 

[jskinvest]

Sorry typo by me , software updateView attachment 331429

Ok thanks. Just did that and it did stop the one I had in progress. But then I went to check for update again and it is still taking a long time...still checking. It will probably check for another 20 minutes. Is this normal behavior for Galaxy Phones. Usually I would wait about 30 seconds at most to check for an update.

 

[jskinvest]

Ok thanks. Just did that and it did stop the one I had in progress. But then I went to check for update again and it is still taking a long time...still checking. It will probably check for another 20 minutes. Is this normal behavior for Galaxy Phones. Usually I would wait about 30 seconds at most to check for an update.

I actually had three and did it for all three. It is still checking for updates for last 15 minutes.

 

[mustang7757]

I actually had three and did it for all three. It is still checking for updates for last 15 minutes.

Possible your wifi , have you tried mobile data only ?

 

[jskinvest]

Possible your wifi , have you tried mobile data only ?

Can't be Wi-Fi. My Wi-Fi is super fast. Over 500 Mbps

 

[mustang7757]

Can't be Wi-Fi. My Wi-Fi is super fast. Over 500 Mbps

I understand it can show that speed and still have issues , try data only see what it says

 

[jskinvest]

I understand it can show that speed and still have issues , try data only see what it says

I just turned Wi-Fi off and that did not help. Maybe it is a problem with Samsung's servers?

 

[mustang7757]

I just turned Wi-Fi off and that did not help. Maybe it is a problem with Samsung's servers?

If those things we tried and didn't work most likely something like that

 

[jskinvest]

If those things we tried and didn't work most likely something like that

Do you have a galaxy? If so can you see if it is slow to check for updates?

Wow it just finished checking. I timed it...took 29 minutes.

 

[mustang7757]

Do you have a galaxy? If so can you see if it is slow to check for updates?

I did as soon as I read this thread, on my Note 20U unlocked using AT&T sim and my s10+ Tmobile version no issues

 

[jskinvest]

I did as soon as I read this thread, on my Note 20U unlocked using AT&T sim and my s10+ Tmobile version no issues

I wonder what the issue is with mine then. I have the S21+ Verizon edition.

 

[mustang7757]

I wonder what the issue is with mine then. I have the S21+ Verizon edition.

I would give it couple days and recheck again , make sure to reboot once before checking again

 

[jskinvest]

I would give it couple days and recheck again , make sure to reboot once before checking again

Ok thanks. I will report back in a couple days.