Studio App crashes? Samsung S5 mini

[Trueffelpinguin]

Hi!
Everytime I want to add an image as a decoration with the studio app it does not work.
There is an error message:
Unfortunately,
com.sec.android.mimage.photo
retouching has stopped.

I have wiped the cache partition but it didn't help.
What am I doing wrong?
Thanks in advance,
TP

 

[itguyjax8430]

Hi!
Everytime I want to add an image as a decoration with the studio app it does not work.
There is an error message:
Unfortunately,
com.sec.android.mimage.photo
retouching has stopped.

I have wiped the cache partition but it didn't help.
What am I doing wrong?
Thanks in advance,
TP

Welcome to Android Central!

Have you tried clearing the data from the app or by uninstalling it and reinstalling it?

 

[Trueffelpinguin]

Welcome to Android Central!

Have you tried clearing the data from the app or by uninstalling it and reinstalling it?

Thanks for the help!
Yes, I have wiped the complete data and reinstalled it.
Still the same thing
Any other ideas?