[Support] issue on samsung s5 upper left corner after most recent verizon pushed update

[JaredTWade]

Very new to the forums and first time poster here. Be gentle my Android friends!

Just updated my s5 to the most recent software pushed by Verizon and now I am having an issue I've never had before. The upper left hand corner, where most, if not all, apps use as their three bar "menu" button is no longer responsive. Using Reddit Is Fun as an example, and I can't access my subreddit menu.

Anyone else having this issue or have any thoughts? I saw online someone stated that their note 5 was having the same issue but installing nova launcher seemed to fix it. I tried that and still not working. The only way I can get it to work is a complete reboot. It works, but only for a certain amount of time, then another reboot is needed.

Thoughts and assistance would be appreciated!

 

[meboyle]

I've been reading that is most likely an issue with the FB messenger app and the Draw over other apps permission. I reported a problem with fb as my phone has been doing the same thing for two days.

 

[JaredTWade]

So you think that deleting and Uninstall in the FB messenger app will solve it?

 

[Javier P]

There are different fixes that have worked for other members.

- Wipe the cache partition.
- Disable bubble heads in FB Messenger.
- Disable or uninstall FB Messenger.

Tell us what it works for you.

Edit. The cache wipe didn't work and the problem came back after some time.

 

[JaredTWade]

I did Uninstall the Facebook messenger app and reinstalled 2 days ago. So far, the issue hasn't returned. Fingers crossed!