Surface Duo with skin - Green screen issue?

[djc1956]

Hi,
My Surface Duo developed the green screen issue on the right screen after its first full day of usage.
Lucky me!

It was replaced by Microsoft under the Advanced warranty replacement, and I’m hoping when it arrives with them later today they will not then charge my CC. Anyways, the new unit is working really well. I had put a skin on my original SD to protect it, and to hide a metal plate under the skin, that I planned to use to mount in the car. Had it actually worked for long enough before the green screen, for me to actually use it in the car .
I would like to fit a skin to the replacement Duo, but am now unsure.

Could someone tell me if there is any link between having a skin on the SD and the green screen issue? Have any of you used a skin on your Duo for a length of time and had no green screen issue. I’m just worried that if I put a new skin on this Duo, I will get the green screen issue again, but at the same time do want the extra protection a skin will give from scratches etc.

I do appreciate any advice anyone might give.
Thanks
Duncan

 

[Kizzy Catwoman]

I don't think it is the skin. More likely the metal plate.

 

[djc1956]

Interesting Kizzy, I never actually thought of that.
It is only a small metal plate, say 1” x 2” on the back of the right screen.

Do you think that is a likely cause at that size?
If so, I may need to try and find another mount8ng solution f9r the car. Not quite sure what though.

 

[Kizzy Catwoman]

Interesting Kizzy, I never actually thought of that.
It is only a small metal plate, say 1” x 2” on the back of the right screen.

Do you think that is a likely cause at that size?
If so, I may need to try and find another mount8ng solution f9r the car. Not quite sure what though.

I am not sure. But I have used skins and they have never caused an issue like that. But I had a magnetic mounting plate on a phone once and it did cause some interference on my phone. I removed it and never used one since. Hence my thoughts...

 

[djc1956]

Thanks Kizzy, that’s helpful.

 

[trido#AC]

Weird deal here I had a skin on surface duo one day I went to take it off,now phone never dropped.
Pulled skin off right by the corner hinge screen cracked.Bummer