A Adam Mateer Member Apr 15, 2015 6 0 0 Apr 15, 2015 #1 I need help in getting the swipe security tool to work.. its some how shows disabled in the security settings and greyed out. Can anyone help me with this.
I need help in getting the swipe security tool to work.. its some how shows disabled in the security settings and greyed out. Can anyone help me with this.
B. Diddy Senior Ambassador Moderator Mar 9, 2012 168,580 9,439 113 Apr 16, 2015 #2 Welcome to Android Central! Do you mean the swipe-to-unlock option?
A Adam Mateer Member Apr 15, 2015 6 0 0 Apr 16, 2015 #3 Yes, swipe-to-unlock option. I went lock screen option nd its still greyd out.
B. Diddy Senior Ambassador Moderator Mar 9, 2012 168,580 9,439 113 Apr 16, 2015 #4 Is the tablet encrypted? If so, that requires you to use PIN or password (or possibly pattern)--but not just swipe to unlock. If it isn't encrypted, to go Settings>Security and try Clear Credentials.
Is the tablet encrypted? If so, that requires you to use PIN or password (or possibly pattern)--but not just swipe to unlock. If it isn't encrypted, to go Settings>Security and try Clear Credentials.
A Adam Mateer Member Apr 15, 2015 6 0 0 Apr 16, 2015 #5 its encrypted with a pin. I just did clear credentials.
A Adam Mateer Member Apr 15, 2015 6 0 0 Apr 16, 2015 #6 now the pin is cleared nd the pattern or swipe tool is still greyd out.
A Adam Mateer Member Apr 15, 2015 6 0 0 Apr 16, 2015 #7 Clearing the credentials definitely helped. Thank you so much for the great help.