Sync Experiencing Problems...

[DougD84]

Hey guys...just wanted to alert you to this. Last night, my Rezzy came up with an an error in the Accounts and Sync settings screen that read "Sync is experiencing problems. It will be back shortly." The only way to get out of the screen then is to force close. It will drain your battery and cause the phone to potentially overheat. The only way to solve the problem based on Verizon's assistance was to Factory Reset the phone.

So beware and act accordingly.

I know this particular error has occurred on other phone models and there are fixes (trust me I searched around before I called VZW). However, doing the factory reset was the only way to permanently get rid of the problem.

I hope this helps anyone who encounters the same issue. As of right now, VZW is telling me that I'm the only one to have called in stating this particular problem.

Cheers.

 

[Dovahkiin]

I've never heard of this problem, but thanks for the heads up.
I keep Auto-Sync off, and most of the time I back Background Data off as well, so I'm not expecting to bump into this issue. Seems weird, though.
Also, Verizon Support is useless. Their number 1 solution is to do a factory reset. They don't even try to figure it out. I wouldn't be surprised if there was another solution to your issue.

 

[DougD84]

I've never heard of this problem, but thanks for the heads up.
I keep Auto-Sync off, and most of the time I back Background Data off as well, so I'm not expecting to bump into this issue. Seems weird, though.
Also, Verizon Support is useless. Their number 1 solution is to do a factory reset. They don't even try to figure it out. I wouldn't be surprised if there was another solution to your issue.

To be fair to VZW, they did try to troubleshoot the problem. Going through the App Manager to see if there was anyway to clear the Auto-Sync data. After a good half-hour and rebooting the phone into Safe Mode to see if it would sync, the last ditch was to factory reset. Trust me, VZW did their due dilligence on the matter.

 

[MarkSeven]

Mine keeps asking me to sync my contacts like every hour! It's getting annoying. Facebook contacts aren't syncing properly, they become un-synced and half of the profile pics aren't by their names anymore. It was fine the first couple weeks, now it's getting on my nerves...