AT&T Galaxy S8 Sync issues

[Cal Aim]

I just got my S8 yesterday and everything is pretty much smooth sailing except for the fact that I cannot sign in into my school's gmail account. I've searched high and low online, following almost everything I could.

I've noticed that when I try to sign in again online, it says that Chrome has requested a certificate and that you can install certificates from a pkcs#12 file with a .pfx or a .p12 extension. It gives me an option to Install or Cancel but whenever I try to install it gives me a blank document with nothing to install.

Then, when I am on the Google Docs app and signed in with my account, it says to refresh the page because it says "Unable to refresh. Check your network connection then swip down to retry". I swipe down, and a window that says Checking Info.. appears for a brief second and then disappears.

I cleared the cache of the gmail app, rebooted my phone, wiped my phone, reinstalled the app, followed these steps and many more.

Does anyone have any idea how to log in?

 

[jeffmd]

That is most weird. You have any disabled apps?

 

[B. Diddy]

Welcome to Android Central! Does your school have an IT department that might be able to help? Perhaps there's some security protocol you're supposed to go through first.

 

[Cal Aim]

That is most weird. You have any disabled apps?

I don't believe so

 

[Cal Aim]

Welcome to Android Central! Does your school have an IT department that might be able to help? Perhaps there's some security protocol you're supposed to go through first.

Yeah, I plan on emailing them soon. I think this might have something to do with Android though. I can sign in Gmail, Desktop Viewer and Drive apps on my iPhone 5s with no problem.