T-mobile 5G in Miami band N41?

[Frankfone]

Hi people!

I just got a new Galaxy A71 factory unlocked. IT says it has band N41 for 5G and apparently T-Mobile has that band but my pho does not connect to 5G only to 4LTE. I live close to downtown Miami and the guys at the T-mobile store are not that technical and don't know or "don't want to know"
Anyone has the tech knowledge to give an opinion? Thank you

Frank

 

[mustang7757]

Hi, welcome to AC!

[Moved this from Google Chrome to general help forums]

 

[mustang7757]

How old your sim card ?

 

[Chuck Finley69]

Hi people!

I just got a new Galaxy A71 factory unlocked. IT says it has band N41 for 5G and apparently T-Mobile has that band but my pho does not connect to 5G only to 4LTE. I live close to downtown Miami and the guys at the T-mobile store are not that technical and don't know or "don't want to know"
Anyone has the tech knowledge to give an opinion? Thank you

Frank

Do you have an upgraded T-Mobile 5G plan or an older 4G plan?