T-Mobile S9 Users: Is your T-Mobile app crashing in the background?

queenren

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Jul 17, 2013
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I'm having an issue where the T-Mobile app keeps force closing in the background and I didn't even know it was running. It happens to me at least a couple of times a day - I'll get the dreaded error message "T-Mobile app has stopped" and I get the option of stopping the app or sending feedback.

The problem is I can't uninstall the app (to reinstall it) and if I force close it myself, it will start right back up. I actually use the app to check my bill, so I don't necessarily want to get rid of it. I just want it to stop crashing in the background.