T-Mobile Sim Swap going be difficult

[B. Diddy]

... In my defense, I didn't have my Fold opened. Now I see the "B"!!

He probably changed it after his spilt from J-Lo..

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Oh, you HAD to bring up that painful memory.

 

[The_Woo]

Felt like taking pics today, so I swapped sims from my Fold to Pixel....as mentioned, no issues.

Appreciated again

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[mustang7757]

Felt like taking pics today, so I swapped sims from my Fold to Pixel....as mentioned, no issues.

Appreciated again

Sent from my Pixel 7 Pro using AC Forums mobile app

My daughter got a new iPhone and couldn't esim change through app now says call customer service

 

[The_Woo]

My daughter got a new iPhone and couldn't esim change through app now says call customer service

Ughhhh!!!! The hassle begins! Good luck bro. Hopefully it's just a quick call for you.

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[mustang7757]

Ughhhh!!!! The hassle begins! Good luck bro. Hopefully it's just a quick call for you.

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She was 1 hour on the phone

 

[The_Woo]

Damn! I'm assuming chat wasn't an option either? I personally use that more for issues. Sometimes a shorter wait (Tmo)

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[mustang7757]

Damn! I'm assuming chat wasn't an option either? I personally use that more for issues. Sometimes a shorter wait (Tmo)

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Not sure if its available through chat because app said contact customer service with a number

 

[B. Diddy]

My daughter got a new iPhone and couldn't esim change through app now says call customer service

Probably least painful to bring it to a T-Mobile store.

 

[mustang7757]

Probably least painful to bring it to a T-Mobile store.

Yeah but before all this stuff with sim breaching we were able do online

 

[gray2018]

This is going to be rough as I like buying different devices. I guess this is just another reason to keep the SIM card in my S21 Ultra.

 

[mustang7757]

Update to this post

https://tmo.report/2022/12/t-mobile-is-finally-adding-comprehensive-sim-swap-security/

 

[BerryBubbles]

Update to this post

https://tmo.report/2022/12/t-mobile-is-finally-adding-comprehensive-sim-swap-security/

This looks like progress in the right direction! I was unable to find the settings in the app, however.

I probably need some sleep!


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[mustang7757]

This looks like progress in the right direction! I was unable to find the settings in the app, however.

I probably need some sleep!


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Lol i hear u on the sleep