Task Manager in Droid Pro. Why?

[dgolom]

I work for a Verizon indirect agent. I see people come into my store all the time with problems with their Android phones. Of course, they typically have a task killer app. I recommend that they remove that app and the problems typically end. I feel that I understand why task killers are unnecessary and cause harm on Android but when I try to explain it to customers they look at me like I just shot their dog. So, I have two questions:

1) Why did Motorola put a stock Task Manager app on the Droid Pro?

2) How do I explain to the lay person that Task Managers are no good?

Thanks.

 

[Supermanwoot]

I think the easiest way to explain it would to say that the task killer prevents their apps from automatically refreshing.

 

[Jerry Hildenbrand]

1. Because that's what programmers do. If they feel their build has memory management issues, rather than change the values in one line of the boot initialization, they spend weeks and build a task manager. It is a combination of job security, and arrogance

2. Send them here. Seriously. If they want/need to learn about their phone enough to inquire about a task manager, pass them off on us and we'll be happy to help.