Telus Nexus 5 - No Update

Courtenay Dawn

Well-known member
Feb 20, 2014
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I have the nexus 5 through TELUS and the phone is unlocked, according to the TELUS website I'm suppose to get the lollipop update. I did a factory reset to the phone about 2 days ago and still no update, not even when I hit check for updates.

Does anyone know why I'm not getting the update for the phone?

Posted via the Android Central App
 
Since it's a Nexus, Telus have nothing to do with the update. Since when do you have the phone?
I just got a Nexus 5 from Fido and it didn't got the update right away.
 
Since it's a Nexus, Telus have nothing to do with the update. Since when do you have the phone?
I just got a Nexus 5 from Fido and it didn't got the update right away.

I've had the phone for 3 days now. I bough it from a shop that cells used phones. Its currently running 4.4.4

Posted via the Android Central App
 
You'll probably have to wait a couple of weeks before suspecting a real problem.
 
So if I don't get the update in a couple of weeks, there is a problem?

Posted via the Android Central App
 
its because google pulled the software update because of all the bugs and chaoses it was causing on phones and before even more devices got updated with problems they removed the update until they release a software update which takes care of most of the bugs. you wont see the update until google thinks that they have a update which is ready to be released. you can always manually update it which is a complicated process you can always youtube or google. but ya telus has nothing to do with the update since you have a google phone the updates will come directly from google. just be patient. all nexus devices will be getting the OTA update before other devices.
 
its because google pulled the software update because of all the bugs and chaoses it was causing on phones and before even more devices got updated with problems they removed the update until they release a software update which takes care of most of the bugs. you wont see the update until google thinks that they have a update which is ready to be released. you can always manually update it which is a complicated process you can always youtube or google. but ya telus has nothing to do with the update since you have a google phone the updates will come directly from google. just be patient. all nexus devices will be getting the OTA update before other devices.

Does anyone know when google will release the update again? I don't want to put it on my phone where there are problems with the update.

Posted via the Android Central App
 
Does anyone know when google will release the update again? I don't want to put it on my phone where there are problems with the update.

Posted via the Android Central App

than wait until 5.1. google will not release the update until its more steady. the only devices that will be updated are the current ones with lollipop 5.0
 

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