terrible front facing camera noise

[Paul Ellis1]

Hi All,

Just picked up another Z3 (swapped my 1st for an iPhone 6 but missed this beast) and found the front facing camera very noisy. Also when video calling I'm very blury apparently. Had anyone else found this, or better yet, a solution?

Many thanks

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[Rukbat]

If you mean that the camera makes noice when you shake the phone, bring it back and have it replaced. It sounds as if the camera isn't firmly attached to the lens, which would also account for the blurriness.

 

[Paul Ellis1]

If you mean that the camera makes noice when you shake the phone, bring it back and have it replaced. It sounds as if the camera isn't firmly attached to the lens, which would also account for the blurriness.

Hi, thanks for replying. Not audio noise, visual noise. It's extremely grainy which isn't noticeable in the picture after but the picture is very poor quality. Also video call quality is terrible

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[trustumar]

Mine is very new. I also noticed it on very first use. Yes, front camera is grainy. I know little about photography terms. I think you are not describing it correctly.

 

[Paul Ellis1]

Mine is very new. I also noticed it on very first use. Yes, front camera is grainy. I know little about photography terms. I think you are not describing it correctly.

Hi, thanks, sorry to hear you're experiencing similar problems. Apologies, I'm not very good with camera terminology, hopefully somebody more knowledgeable will understand what I was trying to describe and help out

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[Neub13]

Hi, thanks, sorry to hear you're experiencing similar problems. Apologies, I'm not very good with camera terminology, hopefully somebody more knowledgeable will understand what I was trying to describe and help out

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Do you mean really sharp? (I'm not sure if this is the correct term)
I have that issue too if so.

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[gunzkevin]

Noise is the correct term. There is a lack of detail, and it tries to process the image too much, and it inputs random pixels of colors. It is also prevalent on the Z2 that I have.
Many attribute this to Sony's software, and believe a major update to the front camera algorithms will fix this. Sorry, but there is no fix. More light obviously helps a little, but I know that is not a solution.

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[serio562]

The "noise" is horrible during low light conditions, hope an software uograde can fix it.