- Mar 1, 2021
- 3
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Hey all,
I have a Galaxy s20 (SM-G980F), and use dual sim for work/personal.
When I first used this setup last year, while texting, there would be 2 separate icons representing both sims that I could chose which sim to send the text - which was fantastic.
It seems that with an update on my phone, this option is no longer there. Going into sim manager, I can select "always ask" when selecting default sim for phone calls, but there is no such option for texts, it is just one or the other.
Even selecting a specific contact, I can set to call from one specific sim, but not for messaging.
What ends up happening is that a lot of the time, a text would be sent from the incorrect sim - making for a really frustrating experience.
Not sure what the thinking is here, but it is flat put a worser experience. I contacted Samsung, and they just sent a standard response back telling me to go into sim manager and select "always ask" under both calls and messages, when telling them I have the options for calls and not messages, I received another automated response back telling me the same thing, so I thought I would try my luck on here.
Has anyone else had this issue, and what, if anything, did you do to fix?
Thanks!
I have a Galaxy s20 (SM-G980F), and use dual sim for work/personal.
When I first used this setup last year, while texting, there would be 2 separate icons representing both sims that I could chose which sim to send the text - which was fantastic.
It seems that with an update on my phone, this option is no longer there. Going into sim manager, I can select "always ask" when selecting default sim for phone calls, but there is no such option for texts, it is just one or the other.
Even selecting a specific contact, I can set to call from one specific sim, but not for messaging.
What ends up happening is that a lot of the time, a text would be sent from the incorrect sim - making for a really frustrating experience.
Not sure what the thinking is here, but it is flat put a worser experience. I contacted Samsung, and they just sent a standard response back telling me to go into sim manager and select "always ask" under both calls and messages, when telling them I have the options for calls and not messages, I received another automated response back telling me the same thing, so I thought I would try my luck on here.
Has anyone else had this issue, and what, if anything, did you do to fix?
Thanks!