texts wont go out

[dwb3838]

When I send a text sometimes it won't go out . It has like a little piece of paper with a clock on it down in the right corner . I have to restart my phone to get it to go out .

 

[scott_0]

have you updated profile and prl under the settings> system updates

 

[dwb3838]

Ok I did that will see what happens . Thanks

 

[NastyNeil]

That happened to me, you are going to have to call Sprint and get your phones MSL number. Once you have it, on your phone hit ##72786# then enter the MSL number and hit OK, then click reset and hit ok again, then hit OK once more. Your phone will reset itself and then you will be as good as gold. The same thing happened to me and that was the fix.

 

[TonyLibations]

That happened to me, you are going to have to call Sprint and get your phones MSL number. Once you have it, on your phone hit ##72786# then enter the MSL number and hit OK, then click reset and hit ok again, then hit OK once more. Your phone will reset itself and then you will be as good as gold. The same thing happened to me and that was the fix.

Is the MSL one of the numbers that were printed on the box by chance? I hate calling Sprint if I can avoid it.

Sent from my EVO L(a)TE using Android Central Forums.

 

[NastyNeil]

I don't think it is on the box. It might be on one of your bills though. It is a 6 digit number.

 

[limey_brit]

Do you lose any content doing this? apps / email etc?

That happened to me, you are going to have to call Sprint and get your phones MSL number. Once you have it, on your phone hit ##72786# then enter the MSL number and hit OK, then click reset and hit ok again, then hit OK once more. Your phone will reset itself and then you will be as good as gold. The same thing happened to me and that was the fix.

 

[NastyNeil]

I lost nothing at all. All it did was fix the problem for me.

Sent from my EVO using Android Central Forums