The fingerprint scanner drives me crazy

[lrrowley]

About half the time the phone turns off the scanner and tells me that it won't work and that I have to enter my lock screen pin. It does this no matter if I'm connected to a trusted Bluetooth device or in a trusted location either. Does anyone else have this problem?

 

[dov1978]

This only happens for me when I power off the phone/restart it etc to unlock it for the 1st time. I use my Fitbit Surge as my trusted device the rest of the time with knock on/swipe to wake, or if my finger is near the fingerprint sensor I'll unlock it that way. Fingerprint sensor works 100% of the time when I use it.

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[Mike Dee]

It could be another app causing it.

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[lrrowley]

I have to enter the pin after reboots too, but then after that it's always a crap shoot whether it will accept the fingerprint. And its not that the sensor doesn't work, it does. It just vibrates and that message appears and says that fingerprints won't be accepted and that I have to enter the PIN.

This only happens for me when I power off the phone/restart it etc to unlock it for the 1st time. I use my Fitbit Surge as my trusted device the rest of the time with knock on/swipe to wake, or if my finger is near the fingerprint sensor I'll unlock it that way. Fingerprint sensor works 100% of the time when I use it.

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[lrrowley]

Any idea what app it could be? And hint would be helpful!

It could be another app causing it.

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[Mike Dee]

Any idea what app it could be? And hint would be helpful!

Not really.... Although I believe some lock screen settings in some launchers have caused that behaviour. You could also look to see if any apps have device admin priveleges.

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[lrrowley]

Do you think Nova Launcher could be causing it?

Not really.... Although I believe some lock screen settings in some launchers have caused that behaviour. You could also look to see if any apps have device admin priveleges.

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[dov1978]

I use Nova Launcher and it still works flawlessly

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[Mike Dee]

Do you think Nova Launcher could be causing it?

I have heard of situations where it has. It is working fine on my phone.

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